Andrew, My ex has had all sorts of issues with Virgin and their "customer service". She also had her broadband (and phone) service switched off unexpectedly. It's back on again now, but only after numerous absurd phone calls.
I've used O2 broadband (on a BT line) since I've been in Brighton (getting on for 18 months) and, without wishing to put the mockers on it, it's been faultlessly reliable (better get this sent before my internet connection fails). Phil -- Phil Ward Skype: aphilw E: [email protected] W: www.philward.biz W: www.myspace.com/philwardmusic W: www.myspace.com/thegalleonsband • Freelance writer and product designer. • Exclusive UK distributor for Veillette Guitars. www.veilletteguitars.com. • Consultant Designer of the Acoustic Energy AE22 nearfield monitor. • Regular contributor to Sound on Sound and Performing Musician magazines. On 28 Apr 2011, at 16:16, Andrew Tett wrote: > Hi there... > > I have had a faultless service from Virgin Broadband for around two and a > half years now. However, it has stopped working on Monday and is still not > working. I have been in contact with all manner of Customer Service and > Technical Support people to try and get the issue resolved but all people > will commit themselves to is "wait another 48 hours - we're working on it." > > Two questions: Does anyone know of any good "buttons" that I can press to > get this sorted (i.e. ways to get it fixed ASAP), and can anyone suggest > another good Broadband provider that uses a BT line and would resolve such > issues much more swiftly and efficiently? > > Andrew > > -- > You received this message because you are subscribed to the Google Groups > "Sussex Mac User Group" group. > To post to this group, send an email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/smug?hl=en-GB. -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To post to this group, send an email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/smug?hl=en-GB.
