Does the power light on the front of the unit go out or change color when the monitor goes out?
I'm thinking a power issue. Loose plug, bad power strip, bad transformer, etc. Have you tried swapping her unit to see if the problem is local to her or her area? -- Brad Lackey Desktop and Mobility Client Solutions Organization (720) 548-3339 <a href mailto:[EMAIL PROTECTED]>[EMAIL PROTECTED]</a> -----Original Message----- From: Sean Clarke <[EMAIL PROTECTED]> Date: Mon, 05 Mar 2007 15:20:26 To:[EMAIL PROTECTED], SunRay-Users mailing list <[email protected]> Subject: Re: [SunRay-Users] Sun Ray blanking whilst being used Brad Lackey - US-SW Desktop Product Lead <[EMAIL PROTECTED]> wrote: >Is she working on it (typing, mousing, etc) when it blanks? Yes, actually jsut working away as normal and suddenly the screen goes blank. >Does the DTU reset ot just blank? I'm not onsite at the moment, however the screen goes completley blank (no blue Sun boot screen etc.) - just like the unit has been unplugged >Which model of DTU and Keyboard is it ? Sun Ray 2 with the latest keyboard (brand new install) - Type 6 I think. -- -- Regards Sean Clarke --------------------------------------------- SEC Consulting Limited Phone: +44 (0)23 8040 5599 Website: http://www.sec-consulting.co.uk Email: [EMAIL PROTECTED] SEC Consulting is a Sun Partner Advantage Member: Sun, keeping 10 moves ahead. http://www.sec-consulting.co.uk/Sun/index.html _______________________________________________ SunRay-Users mailing list [email protected] http://node1.filibeto.org/mailman/listinfo/sunray-users _______________________________________________ SunRay-Users mailing list [email protected] http://node1.filibeto.org/mailman/listinfo/sunray-users
