On Mon, 2007-03-05 at 14:30 +0000, Brad Lackey - US-SW Desktop Product Lead wrote: > Is she working on it (typing, mousing, etc) when it blanks? > > Does the DTU reset ot just blank? > > Which model of DTU and Keyboard is it ?
OK, I've looked at this myself now... The root cause appears to be the keyboard, it does "blank" if the screensaver etc. was operational, but when you are using it and it "locks" up - the mouse and keyboard stop responding. You can "clear" the error by unplugging, then plugging the keyboard back in and it then works. I've read about a similar problem with the Type 7 keyboards, but this is a UK type 6. We have swapped keyboards, Sun Rays etc. Just seems to be this poor user as well - other units seem OK. Anyone had similar experiences or got any fixes? I did read there is an updated firmware image available.. -- Regards Sean Clarke --------------------------------------------- SEC Consulting Limited Phone: +44 (0)23 8040 5599 Website: http://www.sec-consulting.co.uk Email: [EMAIL PROTECTED] SEC Consulting is a Sun Partner Advantage Member: Sun, keeping 10 moves ahead. http://www.sec-consulting.co.uk/Sun/index.html _______________________________________________ SunRay-Users mailing list [email protected] http://node1.filibeto.org/mailman/listinfo/sunray-users
