On 27.01.2009 17:47, Mark Hansen wrote:
On 01/27/09 08:13, Peter Potamus the Purple Hippo wrote:
if you shut it down and its still in the task manager,
then that means it hasn't shut down properly. There
are 2 possible solutions: 1 is to kill it using the
task manager, and the other is to delete the file
parent.lock [or .parentlock or whatever its called for
On 23.01.2009 23:44, Daniel wrote:
Peter Potamus the Purple Hippo wrote:
Peter, (I've got your disease where it's taking more than a couple of
minutes for my message to appear on this server!!)
This morning I've checked, and read, my mail, I've checked the new
messages here, then I moved on to check the messages in the
moz.general group, and, after reading a couple there, and using the
browser for a bit of stuff, I found that I could not get new
messages, well..... the message header info would change, but the
old message text still displayed.
I clicked on several messages, one at a time and waited for the
"Done" to appear in the bottom line. But the message content did
not change, didn't matter if I checked a new message or a message
that I had already read.
Then I switched back to my mail account and the same thing. First
email I clicked on, the header info changed but the message pane
was empty. Tried others....about the forth email I clicked on, the
body did display, then that message body stuck when I clicked on
other emails, but again the header info changed, just the body
content stayed the same.
I've switched the View|Message Body As from Original HTML to Simply
HTML to Plain Text....no change!
Now to read my emails or NG posts, I'm having to click on the
message then click "Reply" to actually read the message.
Daniel (who may or may not be able to read your replies!!)
what happens when you restart the program?
I've restarted SM. Interestingly, this time it was the browser that
started up first, then I had to start the Mail section and it seems
to be working now. At least the message bodies are showing.
We'll see how we go later!!
Started up all o.k. this morning!!
Don't know what happened....nor what happened to my first reply to
I'm having exactly the same problem since some weeks!
The only solution I found is to switch off SM but when I try to restart
it nothing happens. The only way is to kill SM in the task manager.
Then SM works again perfectly for several hours or even days!
Next time it happens I will see if the reply button works as for Daniel.
I'm using Windows 2000.
If after closing the application, it is still found in the
task manager, isn't the process is still running? (Yes, it is).
Are you sure you want to suggest that he can delete the lock file
at this point?
Won't simply deleting the lock file allow a new process to start
even while one process is still running - possibly resulting in
corrupted profile data?
It seems he should look for why the process is still running. Perhaps
he has quick launch enabled (is that still available?) or there is
some other problem.
Now, if after killing any instances of the process in the task manager,
you can't run the application (because it claims it is already running),
then I think you need to look into removing the lock file.
Quick launch is available and checked off.
Just now it happened again: no button (reply, compose, forward etc.) is
working. I just can shut down SM (but I still must kill it completely in
Task Manager, as otherwise I cannot restart it).
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