jean-pierre bessette wrote:
Phillipa here - the guilty party in this problem
What I had done was to go through all the menus looking for options to
get rid of the annoying "compact" or "compact now" , and finally at
'Help' saw >>'Restart with add-ons disabled'.
This was the one I clicked on and lost everything, including the local
folders I had created, except the address book. The program looked
exactly as it looked when first downloaded and opened - as you say, new
blank profile.
As it was a few months ago I probably had to redo the email settings for
my service provider (at least I had those written down).
I just tried looking for alternative profiles, but the only shown is
'default'.
>>in your SeaMonkey, next have a look at what settings you have at
View->Messages->All and View->Threads->All. Does this show your missing
e-mail??
Unfortunately both those options in the 'view' menu are blanked out (I
should say that this computer has XP. I bought it - after working in
Parallels on Jean-Pierre's Mac - for using an older program which only
works on Windows 32 bit ) .
I have also checked through both the Inbox and all the local folders I
have created, and there are no extra or hidden sub-folders (there were
some on the lost version which did not seem to disappear completely when
I deliberately deleted a local folder)
phillipa - a not so tech-savvy user
On 12/30/2012 7:21 AM, Daniel wrote:
MCBastos wrote:
jean-pierre bessette wrote:
When I clicked on yes, the program reverted to a new installation,
and I
lost all emails, including all those that I had saved for the
previous 6
months since I had bought this computer. Unfortunately I could not
find
a way to reverse what I had just done.
Uh, when you say it "reverted to a new installation," do you mean it
lost ALL your configurations, including the settings for your e-mail
accounts and such?
If so, it just may be that, for some reason, Seamonkey has created a new
(blank) profile and switched to using it instead of the profile you were
using previously. In that case, your mail store files should be still
available in your old profile.
MCBastos
Yeap, MCBastos, I was thinking along this line just after I posted my
last reply!! ;-)
Jean-Pierre, in SeaMonkey have a look at Tools->Switch Profiles. Do
you see more profiles than you expected to see??
From following all these threads it is beginning to look like SM
created a new default profile for you. It may be possible when you
clicked on "restart with adons disabled", SM detected an error in your
previous profile and then created an new one. That is ok, if you closed
SM, it should start again using the new default profile.
All may not be lost, you can import your mail accounts into the default
profile, or you can create a totally new profile, with a unique name to
the profile, and then import your e-mail accounts from an older profile,
import your bookmarks, and your address book contacts.
The link below may help to explain what may have happened:
http://kb.mozillazine.org/Safe_mode
Michael G
--
Armadillo Web Development
www.armadilloweb.com
Cell: 903.244.3644
Opening your Door to Opportunity
and inviting the world to walk through.
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Even when no one is watching...
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