After the first time I was told to change the product name on a docset
the day before GA, I took to using variables for product names.

One example of pulling a Scottie.

If your development process is *predictably* immature, you can use
automations to make your job easier and more accurate. A win-win.

Cheers,

Sean 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of Beth Agnew
Sent: Wednesday, January 10, 2007 1:44 PM
Cc: [email protected]
Subject: Re: [TCP] Creeping Deadlines

I agree with Tom. Every time someone changes a deadline or the major
parameters of a job on me, I give them some consequences that make them
think twice about doing it again. I always display a positive attitude
"Sure, I can do that for you" but there is a cost "but we'll have to
send the manual without an index". I try to pick something that I know
they absolutely want, and then show them how it's put into jeopardy
because of their last-minute changes. I once had a product manager
decide to change the name of the product five days before release. It
took two circuits of the block before I was calm enough to tell him the
implications of his cavalier decision. The thing he was most concerned
about -- releasing on time -- was the first casualty in my plan to
accommodate his wishes. In a product with a 2-year development cycle,
and a suite of 11 manuals as documentation, a "global search and replace
on the product name" was not going to cut it. It's okay to pull the
rabbit out of the hat; make sure it's always to your advantage.


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