The Charter people have been back at least twice since I wrote last, a Contractor and a Technician. When they leave, the channels are there, but go out again in a short time later. But this last time, the channels are showing most of the time. He wouldn't replace the CableCards but said that the codes didn't line up and that was the trouble and fixed it.At least, the channels are there MOST of the time, but not always, as should be.
The problem I'm having now is that when I set up a program to record, and am watching another channel when the time comes for this recording to begin, I see the red light go on the TiVo, that it has started taping, but when I go to check it, there is only a gray screen there. And then, what always happens after that is, the same channels that never came in before the Charter guy 'fixed' it, are out again. But what I have found is that when I push the button that says, 'Live Tv'. sometimes the channels will come in again, if that's a clue to anything. So not even one channel records, let alone two at the same time, one of the main reasons I upgraded to the Series3. The only time a taping 'takes' is in the middle of the night when no other tv is being watched, and only IF the channel is THERE. I'm really running out of ideas and patience with calling Charter to fix this. They seem to , and admit, that they don't know anything about the TiVo. One of the Technicians said it was the first time he had ever seen the Series3, the Contractor that installed the Cards said it was his first time doing that. But that is supposed to be corrected as of the last visit yesterday. But I don't know what's behind the channels not recording. I am signed up for everything they have, and I have them checked off on the Channel List, so I don't know why they're not there so much of the time, and don't record. Does anyone have any ideas? Has this happened to anyone else? Thanks, Sand
