Processing for XAuth is usually within a couple of days. Might be few days more since it is a long weekend in the states.
The ticketing count is for all support request to Twitter not just XAuth tickets and if you sent the request to a...@twitter.com it is looked at by the @twitterapi and skips the regular @support queue. Make sure you email a...@twitter.com from the email address associated with your twitter account. Abraham On Tue, Jun 1, 2010 at 08:04, Jann Gobble <janngob...@gmail.com> wrote: > EXACTLY my problem... > > My original ticket: 1008949 gave the same problem last week--closed or > deleted. I ended up logging in using my MouseAddict account and creating a > new support ticket (1009858) ...unfortunately it was around 900 tickets > AFTER this first one...which makes me think my request will be acted upon > MUCH later than I had hoped. > > My hope is that since I emailed the first request, like they asked, their > support system did not correctly hook the resulting ticket into the login > for my Twitter account -- thus causing the ticket system's inability to find > that ticket. > > Here's hoping. > > Jann > > > > On Jun 1, 2010, at 6:41 AM, jsleuth wrote: > > > How long does it typically take Twitter to respond to a request for > > xAuth permissions? > > > > I sent an email to a...@twitter.com with the necessary information. > > The auto-response I received from them included a link to my ticket > > that didn't work. Actually, the link worked but the page it arrives > > at reports that the ticket does not exist. The URL says: > > > http://twitter.com/?kind=error&message=Failed+to+update+user+with+new+properties:+Email+has+already+been+taken > > > > Is there a way to verify whether or not my request has been registered > > with their system? > > > > Thanks for you help, > > Jeff > > -- Abraham Williams | Developer for hire | http://abrah.am @abraham | http://projects.abrah.am | http://blog.abrah.am This email is: [ ] shareable [x] ask first [ ] private.
