Really good question! Maybe there should be a diff way to request access, like a separate category in the "why are you contacting us" drop-down on the support ticketing system.
Just a thought. J On Jun 1, 2010, at 12:55 PM, jsleuth wrote: > Well played. :-) However, I fear the issue I'm facing is that no > service ticket is being created when I submit my request-- the > twitter ticket system says that I do not have access to request my > ticket (and that it 'may' have been deleted). Is a ticket > automatically created when I send an email to a...@twitter.com (even if > I am told I can't access it and it probably doesn't exist)? Another > way to ask the same question is, can I be confident that twitter will > respond to one of my sent requests or should I keep sending requests > until I successfully create a ticket? > > thx, > Jeff > > On Jun 1, 1:15 pm, Abraham Williams <4bra...@gmail.com> wrote: >> On Tue, Jun 1, 2010 at 10:06, jsleuth <jsle...@gmail.com> wrote: >>> Abraham, is it usually a couple days from when the email is received >>> or from the successful creation of a ticket? >> >> They should both happen within minutes of each other so my answer is yes. >> >> Abraham >> >> -- >> Abraham Williams | Developer for hire |http://abrah.am >> @abraham |http://projects.abrah.am|http://blog.abrah.am >> This email is: [ ] shareable [x] ask first [ ] private.
