Really good question!
Maybe there should be a diff way to request access, like a separate category in
the "why are you contacting us" drop-down on the support ticketing system.
Just a thought.
On Jun 1, 2010, at 12:55 PM, jsleuth wrote:
> Well played. :-) However, I fear the issue I'm facing is that no
> service ticket is being created when I submit my request-- the
> twitter ticket system says that I do not have access to request my
> ticket (and that it 'may' have been deleted). Is a ticket
> automatically created when I send an email to a...@twitter.com (even if
> I am told I can't access it and it probably doesn't exist)? Another
> way to ask the same question is, can I be confident that twitter will
> respond to one of my sent requests or should I keep sending requests
> until I successfully create a ticket?
> On Jun 1, 1:15 pm, Abraham Williams <4bra...@gmail.com> wrote:
>> On Tue, Jun 1, 2010 at 10:06, jsleuth <jsle...@gmail.com> wrote:
>>> Abraham, is it usually a couple days from when the email is received
>>> or from the successful creation of a ticket?
>> They should both happen within minutes of each other so my answer is yes.
>> Abraham Williams | Developer for hire |http://abrah.am
>> @abraham |http://projects.abrah.am|http://blog.abrah.am
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