Yeah, Jann, exactly. Something along those lines would be great. At least I wouldn't be flooding their inbox with redundant requests out of concern that my request went into a black hole...
JS On Jun 1, 4:00 pm, Jann Gobble <janngob...@gmail.com> wrote: > Really good question! > > Maybe there should be a diff way to request access, like a separate category > in the "why are you contacting us" drop-down on the support ticketing system. > > Just a thought. > > J > > On Jun 1, 2010, at 12:55 PM, jsleuth wrote: > > > > > Well played. :-) However, I fear the issue I'm facing is that no > > service ticket is being created when I submit my request-- the > > twitter ticket system says that I do not have access to request my > > ticket (and that it 'may' have been deleted). Is a ticket > > automatically created when I send an email to a...@twitter.com (even if > > I am told I can't access it and it probably doesn't exist)? Another > > way to ask the same question is, can I be confident that twitter will > > respond to one of my sent requests or should I keep sending requests > > until I successfully create a ticket? > > > thx, > > Jeff > > > On Jun 1, 1:15 pm, Abraham Williams <4bra...@gmail.com> wrote: > >> On Tue, Jun 1, 2010 at 10:06, jsleuth <jsle...@gmail.com> wrote: > >>> Abraham, is it usually a couple days from when the email is received > >>> or from the successful creation of a ticket? > > >> They should both happen within minutes of each other so my answer is yes. > > >> Abraham > > >> -- > >> Abraham Williams | Developer for hire |http://abrah.am > >> @abraham |http://projects.abrah.am|http://blog.abrah.am > >> This email is: [ ] shareable [x] ask first [ ] private.
