Are they using 5Ghz WiFi? Perhaps internal contention for spectrum?


Paul Tackett, COO

(406)284-3174x105

[email protected]





From: [email protected] [mailto:[email protected]] On 
Behalf Of Jan Van Kort
Sent: Wednesday, December 6, 2017 10:58
To: [email protected]
Subject: Re: [Ubnt_users] cannot find interference source



It's just the one customer.  Neighbors to each side are just fine.  Neighbors 
are about 1/4 mile away on same hillside in quasi-rural area.  There are no 
other WISPs in area, no airFiber that I've found.  AirView shows nothing worth 
getting excited about when problem isn't happening, when problem is happening 
Airview is not accessible as unit is not responding.  Rarely has problem 
occurred while I'm on the premises and goes away before I can zero in on it.   
I'm suspecting large pumps, old transformers, bad neutral?  How to prove and 
stop wasting time and money on one customer?  Pulling hair time!



On 2017-12-06 09:17 AM, Josh Luthman wrote:

Spectrum Analyzer and AirView both show real noise.



You said you changed bands at the customer site, are there other customers on 
those APs that are having issues or is it this one guy?






Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373



On Wed, Dec 6, 2017 at 12:14 PM, Phil Curnutt <[email protected] 
<mailto:[email protected]> > wrote:

I have on two occasions tried to cross the path of an AirFiber5 and had the 
signal completely blocked.  Like Rory said they don't show up on Site Surveys 
or noise figures, but are very apparent in AirView.



Phil



On Wed, Dec 6, 2017 at 9:52 AM, Rory Conaway <[email protected] 
<mailto:[email protected]> > wrote:

Could still be noise.  Canopy and AFx equipment won't show up in the noise 
figures.

Rory

-----Original Message-----
From: [email protected] <mailto:[email protected]>  
[mailto:[email protected] <mailto:[email protected]> ] On 
Behalf Of Jan-OOLLC
Sent: Tuesday, December 05, 2017 11:07 PM
To: Ubiquiti Users Group <[email protected] <mailto:[email protected]> >
Subject: [Ubnt_users] cannot find interference source

Have a client that is difficult to login to at times, service for them seems to 
quit.  Has good signal strength.  Have changed the radio to different models 
and frequencies and connected to different towers. It's like some kind of 
barrier at random times is erected between house and tower.  Site survey and 
spectrum analyzer never show anything remotely definitive as to possible cause 
or source of trouble.  Could problem be noisy electrical transformers or well 
pumps and what low-cost equipment  would I need to find it?

--

J

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