Two things I've done when experiencing odd issues at one site that worked for
me.
1. Check customer router settings. Reduce channel width to 20 mhz on both
2.4 and 5 only and set channels to ones you don't use. I've had some customer
routers blasting at 40 or 80 mhz channel width. Once I reduced, both my radio
stats and their experience improved. I've had this on multiple customers. Not
sure why default is 80mhz channel width.
2. Redirect the dish to change the signal strength. I had a similar case and
as last resort I made the signal worse and it worked. Was in mid 50's and
moved to low to mid 60's and issue disappeared. I even tried turning the power
down due to the strong signal and still didn't work till I moved the dish.
Somebody on here, mentioned during my similar interferemce issue, that
something could be facing this one dish that is new in the area and the direct
inference is impacting the service. It worked and no idea what it was picking
up.
Hope that helps.
Troy Gibson
Sent from my Verizon, Samsung Galaxy smartphone
-------- Original message --------From: Jan Van Kort
<[email protected]> Date: 12/6/17 12:58 PM (GMT-05:00) To:
[email protected] Subject: Re: [Ubnt_users] cannot find interference source
It's just the one customer. Neighbors to each side are just
fine. Neighbors are about 1/4 mile away on same hillside in
quasi-rural area. There are no other WISPs in area, no airFiber
that I've found. AirView shows nothing worth getting excited
about when problem isn't happening, when problem is happening
Airview is not accessible as unit is not responding. Rarely has
problem occurred while I'm on the premises and goes away before I
can zero in on it. I'm suspecting large pumps, old transformers,
bad neutral? How to prove and stop wasting time and money on one
customer? Pulling hair time!
On 2017-12-06 09:17 AM, Josh Luthman
wrote:
Spectrum Analyzer and AirView both show real noise.
You said you changed bands at the customer site, are there
other customers on those APs that are having issues or is it
this one guy?
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Wed, Dec 6, 2017 at 12:14 PM, Phil
Curnutt <[email protected]>
wrote:
I have on two occasions tried to cross the
path of an AirFiber5 and had the signal completely
blocked. Like Rory said they don't show up on Site
Surveys or noise figures, but are very apparent in
AirView.
Phil
On Wed, Dec 6, 2017 at 9:52
AM, Rory Conaway <[email protected]>
wrote:
Could
still be noise. Canopy and AFx equipment won't
show up in the noise figures.
Rory
-----Original Message-----
From: [email protected]
[mailto:[email protected]]
On Behalf Of Jan-OOLLC
Sent: Tuesday, December 05, 2017 11:07 PM
To: Ubiquiti Users Group <[email protected]>
Subject: [Ubnt_users] cannot find interference
source
Have a client that is difficult to login to at
times, service for them seems to quit. Has good
signal strength. Have changed the radio to
different models and frequencies and connected to
different towers. It's like some kind of barrier
at random times is erected between house and
tower. Site survey and spectrum analyzer never
show anything remotely definitive as to possible
cause or source of trouble. Could problem be
noisy electrical transformers or well pumps and
what low-cost equipment would I need to find it?
--
J
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