I think I've tried everything mentioned at least once. I moved it to a
NSM900 Loco for awhile from a different tower. I've had NSM2, NSM2Loco,
AirGridM2 and AirGridM2HP and NanoBeamM2, Maybe next try a
PowerbeamM2-400? Don't have an M5 tower near here yet. Client uses an
Air-Router set to channel 6. Everything in large house uses channel 6
to talk to Air-Router. Have changed the Router to Gateways and even
other brands. Always the same intermittent problem with connecting to
internet.
Presently, channel width is 20Mhz (everyone gets this setting via tower)
on channel #1 (2412Mhz) signal is: -59 and using an airgridM2HP. PWDOG
set to tower IP 300 seconds.
FYI--I've had this problem for 2 years. Couldn't resolve it and stopped
service. Customer wants our service and wants problem resolved.
On 2017-12-06 10:57 AM, Troy Gibson, Byhalia.net,LLC wrote:
Two things I've done when experiencing odd issues at one site that
worked for me.
1. Check customer router settings. Reduce channel width to 20 mhz
on both 2.4 and 5 only and set channels to ones you don't use. I've
had some customer routers blasting at 40 or 80 mhz channel width.
Once I reduced, both my radio stats and their experience improved.
I've had this on multiple customers. Not sure why default is 80mhz
channel width.
2. Redirect the dish to change the signal strength. I had a similar
case and as last resort I made the signal worse and it worked. Was in
mid 50's and moved to low to mid 60's and issue disappeared. I even
tried turning the power down due to the strong signal and still didn't
work till I moved the dish.
Somebody on here, mentioned during my similar interferemce issue, that
something could be facing this one dish that is new in the area and
the direct inference is impacting the service. It worked and no idea
what it was picking up.
Hope that helps.
Troy Gibson
Sent from my Verizon, Samsung Galaxy smartphone
-------- Original message --------
From: Jan Van Kort <[email protected]>
Date: 12/6/17 12:58 PM (GMT-05:00)
To: [email protected]
Subject: Re: [Ubnt_users] cannot find interference source
It's just the one customer. Neighbors to each side are just fine.
Neighbors are about 1/4 mile away on same hillside in quasi-rural
area. There are no other WISPs in area, no airFiber that I've found.
AirView shows nothing worth getting excited about when problem isn't
happening, when problem is happening Airview is not accessible as unit
is not responding. Rarely has problem occurred while I'm on the
premises and goes away before I can zero in on it. I'm suspecting
large pumps, old transformers, bad neutral? How to prove and stop
wasting time and money on one customer? Pulling hair time!
On 2017-12-06 09:17 AM, Josh Luthman wrote:
Spectrum Analyzer and AirView both show real noise.
You said you changed bands at the customer site, are there other
customers on those APs that are having issues or is it this one guy?
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Wed, Dec 6, 2017 at 12:14 PM, Phil Curnutt <[email protected]
<mailto:[email protected]>> wrote:
I have on two occasions tried to cross the path of an AirFiber5
and had the signal completely blocked. Like Rory said they don't
show up on Site Surveys or noise figures, but are very apparent
in AirView.
Phil
On Wed, Dec 6, 2017 at 9:52 AM, Rory Conaway
<[email protected] <mailto:[email protected]>> wrote:
Could still be noise. Canopy and AFx equipment won't show up
in the noise figures.
Rory
-----Original Message-----
From: [email protected]
<mailto:[email protected]>
[mailto:[email protected]
<mailto:[email protected]>] On Behalf Of Jan-OOLLC
Sent: Tuesday, December 05, 2017 11:07 PM
To: Ubiquiti Users Group <[email protected]
<mailto:[email protected]>>
Subject: [Ubnt_users] cannot find interference source
Have a client that is difficult to login to at times, service
for them seems to quit. Has good signal strength. Have
changed the radio to different models and frequencies and
connected to different towers. It's like some kind of barrier
at random times is erected between house and tower. Site
survey and spectrum analyzer never show anything remotely
definitive as to possible cause or source of trouble. Could
problem be noisy electrical transformers or well pumps and
what low-cost equipment would I need to find it?
--
J
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