We make our customers turn off their 5GHz radios on our network just for this reason.
Rory From: [email protected] [mailto:[email protected]] On Behalf Of Aaron McKillip Sent: Wednesday, December 06, 2017 11:06 AM To: Ubiquiti Users Group <[email protected]> Subject: Re: [Ubnt_users] cannot find interference source Dual Band router? Aaron McKillip Hamilton Telecommunications 402-694-6655 On Dec 6, 2017, at 11:58 AM, Jan Van Kort <[email protected]<mailto:[email protected]>> wrote: It's just the one customer. Neighbors to each side are just fine. Neighbors are about 1/4 mile away on same hillside in quasi-rural area. There are no other WISPs in area, no airFiber that I've found. AirView shows nothing worth getting excited about when problem isn't happening, when problem is happening Airview is not accessible as unit is not responding. Rarely has problem occurred while I'm on the premises and goes away before I can zero in on it. I'm suspecting large pumps, old transformers, bad neutral? How to prove and stop wasting time and money on one customer? Pulling hair time! On 2017-12-06 09:17 AM, Josh Luthman wrote: Spectrum Analyzer and AirView both show real noise. You said you changed bands at the customer site, are there other customers on those APs that are having issues or is it this one guy? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Wed, Dec 6, 2017 at 12:14 PM, Phil Curnutt <[email protected]<mailto:[email protected]>> wrote: I have on two occasions tried to cross the path of an AirFiber5 and had the signal completely blocked. Like Rory said they don't show up on Site Surveys or noise figures, but are very apparent in AirView. Phil On Wed, Dec 6, 2017 at 9:52 AM, Rory Conaway <[email protected]<mailto:[email protected]>> wrote: Could still be noise. Canopy and AFx equipment won't show up in the noise figures. Rory -----Original Message----- From: [email protected]<mailto:[email protected]> [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Jan-OOLLC Sent: Tuesday, December 05, 2017 11:07 PM To: Ubiquiti Users Group <[email protected]<mailto:[email protected]>> Subject: [Ubnt_users] cannot find interference source Have a client that is difficult to login to at times, service for them seems to quit. Has good signal strength. Have changed the radio to different models and frequencies and connected to different towers. It's like some kind of barrier at random times is erected between house and tower. Site survey and spectrum analyzer never show anything remotely definitive as to possible cause or source of trouble. Could problem be noisy electrical transformers or well pumps and what low-cost equipment would I need to find it? -- J _______________________________________________ Ubnt_users mailing list [email protected]<mailto:[email protected]> http://lists.wispa.org/mailman/listinfo/ubnt_users _______________________________________________ Ubnt_users mailing list [email protected]<mailto:[email protected]> http://lists.wispa.org/mailman/listinfo/ubnt_users _______________________________________________ Ubnt_users mailing list [email protected]<mailto:[email protected]> http://lists.wispa.org/mailman/listinfo/ubnt_users _______________________________________________ Ubnt_users mailing list [email protected]<mailto:[email protected]> http://lists.wispa.org/mailman/listinfo/ubnt_users CONFIDENTIALITY NOTE: This email and any attachments are confidential and may be protected by legal privilege. If you have received this email in error, please immediately notify the sender by return email and delete all copies of this email. _______________________________________________ Ubnt_users mailing list [email protected]<mailto:[email protected]> http://lists.wispa.org/mailman/listinfo/ubnt_users CONFIDENTIALITY NOTE: This email and any attachments are confidential and may be protected by legal privilege. If you have received this email in error, please immediately notify the sender by return email and delete all copies of this email.
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