On 18 January 2017 at 11:01, Peter Knapp <[email protected]> wrote:
> The sad thing is Phil, that we hear and deal with similar stories from > said BTLB outfit perhaps 3-4 times a month. > Which begs the question - is anyone at BT proper actually in charge of regulating the shysters to whom they lend their brand that complaints can be directed to, or is it a case of just trying to use the BT complaints procedure in the vague hope that it might address this behaviour, given they pretend to "be" BT anyway?
