...may be ImageMagick has an update and need
repeat the configuration to solve the question.

Would be good to know wich is your OS server.


--------



On Sat, 29 Nov 2025 19:42:30 +0700
Maxim Solodovnik <[email protected]> wrote:

> Hello :))
> 
> On Sat, 29 Nov 2025 at 19:01, K. Kamhamea <[email protected]> wrote:
> 
> > I admit   I see a strange behavior I still use an older OM version which
> > is fine for all my purposes.
> >
> > About 2 weeks ago I uploaded a pdf to my whiteboard and everything was OK.
> > But now I get an error even if I try to upload the same file again.
> >
> > process: convert PDF to images
> > command: convert -density 150 -define pdf:use-cropbox=true
> > /opt/om_data/upload/files/2ed1e520-ae10-4637-ba99-f0e235e56022/2ed1e520-ae10-4637-ba99-f0e235e56022.pdf
> > +profile '*' -quality 90
> > /opt/om_data/upload/files/2ed1e520-ae10-4637-ba99-f0e235e56022/page-%04d.png
> >
> 
> Could you please run the above command as `nobody` user?
> 
> i.e.
> 
> `sudo -u nobody convert -density 150 -define pdf:use-cropbox=true
> /opt/om_data/upload/files/2ed1e520-ae10-4637-ba99-f0e235e56022/2ed1e520-ae10-4637-ba99-f0e235e56022.pdf
> +profile '*' -quality 90
> /opt/om_data/upload/files/2ed1e520-ae10-4637-ba99-f0e235e56022/page-%04d.png`
> 
> What would be result?
> 
> exception: java.io.IOException: Cannot run program "convert": error=0,
> > Failed to exec spawn helper: pid: 2594625, exit value: 1
> > error: Exception after 00:00:00.001 of work; Cannot run program "convert":
> > error=0, Failed to exec spawn helper: pid: 2594625, exit value: 1
> > exitValue: -1
> > optional: false
> > out:
> >
> > I testet the convert function and it is still present. I can use it from
> > any user. I changed permission of the upload folder from nobody:root to
> > nobody:nogroup but nothing changed
> >
> > I hope you know a solution.
> >
> >
> > <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
> > Virenfrei.www.avast.com
> > <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
> > <#m_-508262369541591607_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
> >
> 
> 
> -- 
> Best regards,
> Maxim



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