I found the solution :-) sudo chmod -R 750 ./om_data/ sudo chown -R nobody ./om_data/ sudo /etc/init.d/tomcat34 start
Everything is back to normal. What changed the permission, I don't know. BTW I use OM 7.2 Thank You. <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virenfrei.www.avast.com <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> <#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2> Am Mo., 1. Dez. 2025 um 10:27 Uhr schrieb K. Kamhamea < [email protected]>: > > Is this issue reproducible with any PDF file? > > Yes, and even with the same file it definitely worked two weeks ago. > Tat's the strangest thing of all as I didn't change anything in the system. > > > <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> > Virenfrei.www.avast.com > <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> > <#m_8010147626056369206_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2> > > Am Mo., 1. Dez. 2025 um 08:04 Uhr schrieb Maxim Solodovnik < > [email protected]>: > >> Is this issue reproducible with any PDF file? >> >> >> On Mon, 1 Dec 2025 at 13:39, K. Kamhamea <[email protected]> wrote: >> >>> apt list --installed|grep image >>> >>> WARNING: apt does not have a stable CLI interface. Use with caution in >>> scripts. >>> >>> imagemagick-6-common/jammy-updates,jammy-security,jammy-updates,jammy-security,now >>> 8:6.9.11.60+dfsg-1.3ubuntu0.22.04.5 all [installed,automatic] >>> imagemagick-6.q16/jammy-updates,jammy-security,jammy-updates,jammy-security,now >>> 8:6.9.11.60+dfsg-1.3ubuntu0.22.04.5 amd64 [installed,automatic] >>> imagemagick/jammy-updates,jammy-security,jammy-updates,jammy-security,now >>> 8:6.9.11.60+dfsg-1.3ubuntu0.22.04.5 amd64 [installed] >>> libsdl-image1.2/jammy,jammy,now 1.2.12-13build1 amd64 >>> [installed,automatic] >>> libxcb-image0/jammy,jammy,now 0.4.0-2 amd64 [installed,automatic] >>> linux-image-5.15.0-130-generic/jammy-updates,jammy-security,jammy-updates,jammy-security,now >>> 5.15.0-130.140 amd64 [installed,automatic] >>> linux-image-5.15.0-161-generic/jammy-updates,jammy-security,jammy-updates,jammy-security,now >>> 5.15.0-161.171 amd64 [installed,automatic] >>> linux-image-generic/jammy-updates,jammy-security,jammy-updates,jammy-security,now >>> 5.15.0.161.157 amd64 [installed] >>> >>> apt list --installed|grep ghost >>> >>> WARNING: apt does not have a stable CLI interface. Use with caution in >>> scripts. >>> >>> ghostscript/jammy-updates,jammy-security,jammy-updates,jammy-security,now >>> 9.55.0~dfsg1-0ubuntu5.13 amd64 [installed,automatic] >>> >>> It seems I use an older version, but I have to remind that it worked two >>> weeks ago. >>> >>> >>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> >>> Virenfrei.www.avast.com >>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> >>> <#m_8010147626056369206_m_6621917684049173449_m_2429022532434715543_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2> >>> >>> Am Mo., 1. Dez. 2025 um 07:21 Uhr schrieb Maxim Solodovnik < >>> [email protected]>: >>> >>>> Hello All, >>>> >>>> I've just test using OM-docker and the command seems to be exactly the >>>> same >>>> >>>> could you please check if your Ubuntu 22.04 has these packages >>>> installed: >>>> >>>> imagemagick-6-common/now 8:6.9.12.98+dfsg1-5.2build2 all >>>> [installed,local] >>>> imagemagick-6.q16/now 8:6.9.12.98+dfsg1-5.2build2 amd64 >>>> [installed,local] >>>> imagemagick/now 8:6.9.12.98+dfsg1-5.2build2 amd64 [installed,local] >>>> ghostscript/now 10.02.1~dfsg1-0ubuntu7.8 amd64 [installed,local] >>>> >>>> `apt list --installed|grep image` >>>> `apt list --installed|grep ghost` >>>> >>>> >>>> On Mon, 1 Dec 2025 at 02:20, K. Kamhamea <[email protected]> >>>> wrote: >>>> >>>>> Sorry missed the second part: >>>>> $ lsb_release -a >>>>> No LSB modules are available. >>>>> Distributor ID: Ubuntu >>>>> Description: Ubuntu 22.04.4 LTS >>>>> Release: 22.04 >>>>> Codename: jammy >>>>> >>>>> >>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> >>>>> Virenfrei.www.avast.com >>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> >>>>> <#m_8010147626056369206_m_6621917684049173449_m_2429022532434715543_m_717588862151377349_m_-7167224186156184549_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2> >>>>> >>>>> Am Sa., 29. Nov. 2025 um 13:57 Uhr schrieb Alvaro <[email protected] >>>>> >: >>>>> >>>>>> ...may be ImageMagick has an update and need >>>>>> repeat the configuration to solve the question. >>>>>> >>>>>> Would be good to know wich is your OS server. >>>>>> >>>>>> >>>>>> -------- >>>>>> >>>>>> >>>>>> >>>>>> On Sat, 29 Nov 2025 19:42:30 +0700 >>>>>> Maxim Solodovnik <[email protected]> wrote: >>>>>> >>>>>> > Hello :)) >>>>>> > >>>>>> > On Sat, 29 Nov 2025 at 19:01, K. Kamhamea <[email protected]> >>>>>> wrote: >>>>>> > >>>>>> > > I admit I see a strange behavior I still use an older OM >>>>>> version which >>>>>> > > is fine for all my purposes. >>>>>> > > >>>>>> > > About 2 weeks ago I uploaded a pdf to my whiteboard and >>>>>> everything was OK. >>>>>> > > But now I get an error even if I try to upload the same file >>>>>> again. >>>>>> > > >>>>>> > > process: convert PDF to images >>>>>> > > command: convert -density 150 -define pdf:use-cropbox=true >>>>>> > > >>>>>> /opt/om_data/upload/files/2ed1e520-ae10-4637-ba99-f0e235e56022/2ed1e520-ae10-4637-ba99-f0e235e56022.pdf >>>>>> > > +profile '*' -quality 90 >>>>>> > > >>>>>> /opt/om_data/upload/files/2ed1e520-ae10-4637-ba99-f0e235e56022/page-%04d.png >>>>>> > > >>>>>> > >>>>>> > Could you please run the above command as `nobody` user? >>>>>> > >>>>>> > i.e. >>>>>> > >>>>>> > `sudo -u nobody convert -density 150 -define pdf:use-cropbox=true >>>>>> > >>>>>> /opt/om_data/upload/files/2ed1e520-ae10-4637-ba99-f0e235e56022/2ed1e520-ae10-4637-ba99-f0e235e56022.pdf >>>>>> > +profile '*' -quality 90 >>>>>> > >>>>>> /opt/om_data/upload/files/2ed1e520-ae10-4637-ba99-f0e235e56022/page-%04d.png` >>>>>> > >>>>>> > What would be result? >>>>>> > >>>>>> > exception: java.io.IOException: Cannot run program "convert": >>>>>> error=0, >>>>>> > > Failed to exec spawn helper: pid: 2594625, exit value: 1 >>>>>> > > error: Exception after 00:00:00.001 of work; Cannot run program >>>>>> "convert": >>>>>> > > error=0, Failed to exec spawn helper: pid: 2594625, exit value: 1 >>>>>> > > exitValue: -1 >>>>>> > > optional: false >>>>>> > > out: >>>>>> > > >>>>>> > > I testet the convert function and it is still present. I can use >>>>>> it from >>>>>> > > any user. I changed permission of the upload folder from >>>>>> nobody:root to >>>>>> > > nobody:nogroup but nothing changed >>>>>> > > >>>>>> > > I hope you know a solution. >>>>>> > > >>>>>> > > >>>>>> > > < >>>>>> https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail >>>>>> > >>>>>> > > Virenfrei.www.avast.com >>>>>> > > < >>>>>> https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail >>>>>> > >>>>>> > > <#m_-508262369541591607_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2> >>>>>> > > >>>>>> > >>>>>> > >>>>>> > -- >>>>>> > Best regards, >>>>>> > Maxim >>>>>> >>>>>> >>>>>> >>>>>> >>>> >>>> -- >>>> Best regards, >>>> Maxim >>>> >>> >> >> -- >> Best regards, >> Maxim >> >
