Is this issue reproducible with any PDF file?
On Mon, 1 Dec 2025 at 13:39, K. Kamhamea <[email protected]> wrote: > apt list --installed|grep image > > WARNING: apt does not have a stable CLI interface. Use with caution in > scripts. > > imagemagick-6-common/jammy-updates,jammy-security,jammy-updates,jammy-security,now > 8:6.9.11.60+dfsg-1.3ubuntu0.22.04.5 all [installed,automatic] > imagemagick-6.q16/jammy-updates,jammy-security,jammy-updates,jammy-security,now > 8:6.9.11.60+dfsg-1.3ubuntu0.22.04.5 amd64 [installed,automatic] > imagemagick/jammy-updates,jammy-security,jammy-updates,jammy-security,now > 8:6.9.11.60+dfsg-1.3ubuntu0.22.04.5 amd64 [installed] > libsdl-image1.2/jammy,jammy,now 1.2.12-13build1 amd64 [installed,automatic] > libxcb-image0/jammy,jammy,now 0.4.0-2 amd64 [installed,automatic] > linux-image-5.15.0-130-generic/jammy-updates,jammy-security,jammy-updates,jammy-security,now > 5.15.0-130.140 amd64 [installed,automatic] > linux-image-5.15.0-161-generic/jammy-updates,jammy-security,jammy-updates,jammy-security,now > 5.15.0-161.171 amd64 [installed,automatic] > linux-image-generic/jammy-updates,jammy-security,jammy-updates,jammy-security,now > 5.15.0.161.157 amd64 [installed] > > apt list --installed|grep ghost > > WARNING: apt does not have a stable CLI interface. Use with caution in > scripts. > > ghostscript/jammy-updates,jammy-security,jammy-updates,jammy-security,now > 9.55.0~dfsg1-0ubuntu5.13 amd64 [installed,automatic] > > It seems I use an older version, but I have to remind that it worked two > weeks ago. > > > <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> > Virenfrei.www.avast.com > <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> > <#m_2429022532434715543_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2> > > Am Mo., 1. Dez. 2025 um 07:21 Uhr schrieb Maxim Solodovnik < > [email protected]>: > >> Hello All, >> >> I've just test using OM-docker and the command seems to be exactly the >> same >> >> could you please check if your Ubuntu 22.04 has these packages installed: >> >> imagemagick-6-common/now 8:6.9.12.98+dfsg1-5.2build2 all [installed,local] >> imagemagick-6.q16/now 8:6.9.12.98+dfsg1-5.2build2 amd64 [installed,local] >> imagemagick/now 8:6.9.12.98+dfsg1-5.2build2 amd64 [installed,local] >> ghostscript/now 10.02.1~dfsg1-0ubuntu7.8 amd64 [installed,local] >> >> `apt list --installed|grep image` >> `apt list --installed|grep ghost` >> >> >> On Mon, 1 Dec 2025 at 02:20, K. Kamhamea <[email protected]> wrote: >> >>> Sorry missed the second part: >>> $ lsb_release -a >>> No LSB modules are available. >>> Distributor ID: Ubuntu >>> Description: Ubuntu 22.04.4 LTS >>> Release: 22.04 >>> Codename: jammy >>> >>> >>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> >>> Virenfrei.www.avast.com >>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> >>> <#m_2429022532434715543_m_717588862151377349_m_-7167224186156184549_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2> >>> >>> Am Sa., 29. Nov. 2025 um 13:57 Uhr schrieb Alvaro <[email protected]>: >>> >>>> ...may be ImageMagick has an update and need >>>> repeat the configuration to solve the question. >>>> >>>> Would be good to know wich is your OS server. >>>> >>>> >>>> -------- >>>> >>>> >>>> >>>> On Sat, 29 Nov 2025 19:42:30 +0700 >>>> Maxim Solodovnik <[email protected]> wrote: >>>> >>>> > Hello :)) >>>> > >>>> > On Sat, 29 Nov 2025 at 19:01, K. Kamhamea <[email protected]> >>>> wrote: >>>> > >>>> > > I admit I see a strange behavior I still use an older OM version >>>> which >>>> > > is fine for all my purposes. >>>> > > >>>> > > About 2 weeks ago I uploaded a pdf to my whiteboard and everything >>>> was OK. >>>> > > But now I get an error even if I try to upload the same file again. >>>> > > >>>> > > process: convert PDF to images >>>> > > command: convert -density 150 -define pdf:use-cropbox=true >>>> > > >>>> /opt/om_data/upload/files/2ed1e520-ae10-4637-ba99-f0e235e56022/2ed1e520-ae10-4637-ba99-f0e235e56022.pdf >>>> > > +profile '*' -quality 90 >>>> > > >>>> /opt/om_data/upload/files/2ed1e520-ae10-4637-ba99-f0e235e56022/page-%04d.png >>>> > > >>>> > >>>> > Could you please run the above command as `nobody` user? >>>> > >>>> > i.e. >>>> > >>>> > `sudo -u nobody convert -density 150 -define pdf:use-cropbox=true >>>> > >>>> /opt/om_data/upload/files/2ed1e520-ae10-4637-ba99-f0e235e56022/2ed1e520-ae10-4637-ba99-f0e235e56022.pdf >>>> > +profile '*' -quality 90 >>>> > >>>> /opt/om_data/upload/files/2ed1e520-ae10-4637-ba99-f0e235e56022/page-%04d.png` >>>> > >>>> > What would be result? >>>> > >>>> > exception: java.io.IOException: Cannot run program "convert": error=0, >>>> > > Failed to exec spawn helper: pid: 2594625, exit value: 1 >>>> > > error: Exception after 00:00:00.001 of work; Cannot run program >>>> "convert": >>>> > > error=0, Failed to exec spawn helper: pid: 2594625, exit value: 1 >>>> > > exitValue: -1 >>>> > > optional: false >>>> > > out: >>>> > > >>>> > > I testet the convert function and it is still present. I can use it >>>> from >>>> > > any user. I changed permission of the upload folder from >>>> nobody:root to >>>> > > nobody:nogroup but nothing changed >>>> > > >>>> > > I hope you know a solution. >>>> > > >>>> > > >>>> > > < >>>> https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail >>>> > >>>> > > Virenfrei.www.avast.com >>>> > > < >>>> https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail >>>> > >>>> > > <#m_-508262369541591607_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2> >>>> > > >>>> > >>>> > >>>> > -- >>>> > Best regards, >>>> > Maxim >>>> >>>> >>>> >>>> >> >> -- >> Best regards, >> Maxim >> > -- Best regards, Maxim
