Please, take a look with this: sudo nano /etc/ImageMagick-6/policy.xml ...and comment the two follow lines, near to bottom file:
<policy domain="coder" rights="none" pattern="PS" /><policy domain="coder" rights="none" pattern="PDF" /> ...to: <!-- <policy domain="coder" rights="none" pattern="PS" /> --><!-- <policy domain="coder" rights="none" pattern="PDF" /> --> Press in the keyboard Ctrl+x, will ask to save, press Y, and press Enter to exit nano editor.This last must be repeated every time you update the ImageMagick, or maybe you´ll be asked to keep or replace the “policy.xml” file (modified by us), then pres “Keep” button. On Sun, 30 Nov 2025 20:19:35 +0100 "K. Kamhamea" <[email protected]> wrote: > Sorry missed the second part: > $ lsb_release -a > No LSB modules are available. > Distributor ID: Ubuntu > Description: Ubuntu 22.04.4 LTS > Release: 22.04 > Codename: jammy > > <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> > Virenfrei.www.avast.com > <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> > <#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2> > > Am Sa., 29. Nov. 2025 um 13:57 Uhr schrieb Alvaro <[email protected]>: > > > ...may be ImageMagick has an update and need > > repeat the configuration to solve the question. > > > > Would be good to know wich is your OS server. > > > > > > -------- > > > > > > > > On Sat, 29 Nov 2025 19:42:30 +0700 > > Maxim Solodovnik <[email protected]> wrote: > > > > > Hello :)) > > > > > > On Sat, 29 Nov 2025 at 19:01, K. Kamhamea <[email protected]> > > wrote: > > > > > > > I admit I see a strange behavior I still use an older OM version > > which > > > > is fine for all my purposes. > > > > > > > > About 2 weeks ago I uploaded a pdf to my whiteboard and everything was > > OK. > > > > But now I get an error even if I try to upload the same file again. > > > > > > > > process: convert PDF to images > > > > command: convert -density 150 -define pdf:use-cropbox=true > > > > > > /opt/om_data/upload/files/2ed1e520-ae10-4637-ba99-f0e235e56022/2ed1e520-ae10-4637-ba99-f0e235e56022.pdf > > > > +profile '*' -quality 90 > > > > > > /opt/om_data/upload/files/2ed1e520-ae10-4637-ba99-f0e235e56022/page-%04d.png > > > > > > > > > > Could you please run the above command as `nobody` user? > > > > > > i.e. > > > > > > `sudo -u nobody convert -density 150 -define pdf:use-cropbox=true > > > > > /opt/om_data/upload/files/2ed1e520-ae10-4637-ba99-f0e235e56022/2ed1e520-ae10-4637-ba99-f0e235e56022.pdf > > > +profile '*' -quality 90 > > > > > /opt/om_data/upload/files/2ed1e520-ae10-4637-ba99-f0e235e56022/page-%04d.png` > > > > > > What would be result? > > > > > > exception: java.io.IOException: Cannot run program "convert": error=0, > > > > Failed to exec spawn helper: pid: 2594625, exit value: 1 > > > > error: Exception after 00:00:00.001 of work; Cannot run program > > "convert": > > > > error=0, Failed to exec spawn helper: pid: 2594625, exit value: 1 > > > > exitValue: -1 > > > > optional: false > > > > out: > > > > > > > > I testet the convert function and it is still present. I can use it > > from > > > > any user. I changed permission of the upload folder from nobody:root to > > > > nobody:nogroup but nothing changed > > > > > > > > I hope you know a solution. > > > > > > > > > > > > < > > https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail > > > > > > > Virenfrei.www.avast.com > > > > < > > https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail > > > > > > > <#m_-508262369541591607_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2> > > > > > > > > > > > > > -- > > > Best regards, > > > Maxim > > > > > > > >
