On Mon, 1 Dec 2025 at 18:39, K. Kamhamea <[email protected]> wrote:
> I found the solution :-) > > Great news! Thanks for sharing :)) > sudo chmod -R 750 ./om_data/ > sudo chown -R nobody ./om_data/ > sudo /etc/init.d/tomcat34 start > > Everything is back to normal. What changed the permission, I don't know. BTW > I use OM 7.2 > > Thank You. > > > > > <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> > Virenfrei.www.avast.com > <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> > <#m_5216380228890712240_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2> > > Am Mo., 1. Dez. 2025 um 10:27 Uhr schrieb K. Kamhamea < > [email protected]>: > >> > Is this issue reproducible with any PDF file? >> >> Yes, and even with the same file it definitely worked two weeks ago. >> Tat's the strangest thing of all as I didn't change anything in the >> system. >> >> >> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> >> Virenfrei.www.avast.com >> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> >> <#m_5216380228890712240_m_8010147626056369206_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2> >> >> Am Mo., 1. Dez. 2025 um 08:04 Uhr schrieb Maxim Solodovnik < >> [email protected]>: >> >>> Is this issue reproducible with any PDF file? >>> >>> >>> On Mon, 1 Dec 2025 at 13:39, K. Kamhamea <[email protected]> >>> wrote: >>> >>>> apt list --installed|grep image >>>> >>>> WARNING: apt does not have a stable CLI interface. Use with caution in >>>> scripts. >>>> >>>> imagemagick-6-common/jammy-updates,jammy-security,jammy-updates,jammy-security,now >>>> 8:6.9.11.60+dfsg-1.3ubuntu0.22.04.5 all [installed,automatic] >>>> imagemagick-6.q16/jammy-updates,jammy-security,jammy-updates,jammy-security,now >>>> 8:6.9.11.60+dfsg-1.3ubuntu0.22.04.5 amd64 [installed,automatic] >>>> imagemagick/jammy-updates,jammy-security,jammy-updates,jammy-security,now >>>> 8:6.9.11.60+dfsg-1.3ubuntu0.22.04.5 amd64 [installed] >>>> libsdl-image1.2/jammy,jammy,now 1.2.12-13build1 amd64 >>>> [installed,automatic] >>>> libxcb-image0/jammy,jammy,now 0.4.0-2 amd64 [installed,automatic] >>>> linux-image-5.15.0-130-generic/jammy-updates,jammy-security,jammy-updates,jammy-security,now >>>> 5.15.0-130.140 amd64 [installed,automatic] >>>> linux-image-5.15.0-161-generic/jammy-updates,jammy-security,jammy-updates,jammy-security,now >>>> 5.15.0-161.171 amd64 [installed,automatic] >>>> linux-image-generic/jammy-updates,jammy-security,jammy-updates,jammy-security,now >>>> 5.15.0.161.157 amd64 [installed] >>>> >>>> apt list --installed|grep ghost >>>> >>>> WARNING: apt does not have a stable CLI interface. Use with caution in >>>> scripts. >>>> >>>> ghostscript/jammy-updates,jammy-security,jammy-updates,jammy-security,now >>>> 9.55.0~dfsg1-0ubuntu5.13 amd64 [installed,automatic] >>>> >>>> It seems I use an older version, but I have to remind that it worked >>>> two weeks ago. >>>> >>>> >>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> >>>> Virenfrei.www.avast.com >>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> >>>> <#m_5216380228890712240_m_8010147626056369206_m_6621917684049173449_m_2429022532434715543_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2> >>>> >>>> Am Mo., 1. Dez. 2025 um 07:21 Uhr schrieb Maxim Solodovnik < >>>> [email protected]>: >>>> >>>>> Hello All, >>>>> >>>>> I've just test using OM-docker and the command seems to be exactly the >>>>> same >>>>> >>>>> could you please check if your Ubuntu 22.04 has these packages >>>>> installed: >>>>> >>>>> imagemagick-6-common/now 8:6.9.12.98+dfsg1-5.2build2 all >>>>> [installed,local] >>>>> imagemagick-6.q16/now 8:6.9.12.98+dfsg1-5.2build2 amd64 >>>>> [installed,local] >>>>> imagemagick/now 8:6.9.12.98+dfsg1-5.2build2 amd64 [installed,local] >>>>> ghostscript/now 10.02.1~dfsg1-0ubuntu7.8 amd64 [installed,local] >>>>> >>>>> `apt list --installed|grep image` >>>>> `apt list --installed|grep ghost` >>>>> >>>>> >>>>> On Mon, 1 Dec 2025 at 02:20, K. Kamhamea <[email protected]> >>>>> wrote: >>>>> >>>>>> Sorry missed the second part: >>>>>> $ lsb_release -a >>>>>> No LSB modules are available. >>>>>> Distributor ID: Ubuntu >>>>>> Description: Ubuntu 22.04.4 LTS >>>>>> Release: 22.04 >>>>>> Codename: jammy >>>>>> >>>>>> >>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> >>>>>> Virenfrei.www.avast.com >>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> >>>>>> <#m_5216380228890712240_m_8010147626056369206_m_6621917684049173449_m_2429022532434715543_m_717588862151377349_m_-7167224186156184549_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2> >>>>>> >>>>>> Am Sa., 29. Nov. 2025 um 13:57 Uhr schrieb Alvaro <[email protected] >>>>>> >: >>>>>> >>>>>>> ...may be ImageMagick has an update and need >>>>>>> repeat the configuration to solve the question. >>>>>>> >>>>>>> Would be good to know wich is your OS server. >>>>>>> >>>>>>> >>>>>>> -------- >>>>>>> >>>>>>> >>>>>>> >>>>>>> On Sat, 29 Nov 2025 19:42:30 +0700 >>>>>>> Maxim Solodovnik <[email protected]> wrote: >>>>>>> >>>>>>> > Hello :)) >>>>>>> > >>>>>>> > On Sat, 29 Nov 2025 at 19:01, K. Kamhamea <[email protected]> >>>>>>> wrote: >>>>>>> > >>>>>>> > > I admit I see a strange behavior I still use an older OM >>>>>>> version which >>>>>>> > > is fine for all my purposes. >>>>>>> > > >>>>>>> > > About 2 weeks ago I uploaded a pdf to my whiteboard and >>>>>>> everything was OK. >>>>>>> > > But now I get an error even if I try to upload the same file >>>>>>> again. >>>>>>> > > >>>>>>> > > process: convert PDF to images >>>>>>> > > command: convert -density 150 -define pdf:use-cropbox=true >>>>>>> > > >>>>>>> /opt/om_data/upload/files/2ed1e520-ae10-4637-ba99-f0e235e56022/2ed1e520-ae10-4637-ba99-f0e235e56022.pdf >>>>>>> > > +profile '*' -quality 90 >>>>>>> > > >>>>>>> /opt/om_data/upload/files/2ed1e520-ae10-4637-ba99-f0e235e56022/page-%04d.png >>>>>>> > > >>>>>>> > >>>>>>> > Could you please run the above command as `nobody` user? >>>>>>> > >>>>>>> > i.e. >>>>>>> > >>>>>>> > `sudo -u nobody convert -density 150 -define pdf:use-cropbox=true >>>>>>> > >>>>>>> /opt/om_data/upload/files/2ed1e520-ae10-4637-ba99-f0e235e56022/2ed1e520-ae10-4637-ba99-f0e235e56022.pdf >>>>>>> > +profile '*' -quality 90 >>>>>>> > >>>>>>> /opt/om_data/upload/files/2ed1e520-ae10-4637-ba99-f0e235e56022/page-%04d.png` >>>>>>> > >>>>>>> > What would be result? >>>>>>> > >>>>>>> > exception: java.io.IOException: Cannot run program "convert": >>>>>>> error=0, >>>>>>> > > Failed to exec spawn helper: pid: 2594625, exit value: 1 >>>>>>> > > error: Exception after 00:00:00.001 of work; Cannot run program >>>>>>> "convert": >>>>>>> > > error=0, Failed to exec spawn helper: pid: 2594625, exit value: 1 >>>>>>> > > exitValue: -1 >>>>>>> > > optional: false >>>>>>> > > out: >>>>>>> > > >>>>>>> > > I testet the convert function and it is still present. I can use >>>>>>> it from >>>>>>> > > any user. I changed permission of the upload folder from >>>>>>> nobody:root to >>>>>>> > > nobody:nogroup but nothing changed >>>>>>> > > >>>>>>> > > I hope you know a solution. >>>>>>> > > >>>>>>> > > >>>>>>> > > < >>>>>>> https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail >>>>>>> > >>>>>>> > > Virenfrei.www.avast.com >>>>>>> > > < >>>>>>> https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail >>>>>>> > >>>>>>> > > <#m_-508262369541591607_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2> >>>>>>> > > >>>>>>> > >>>>>>> > >>>>>>> > -- >>>>>>> > Best regards, >>>>>>> > Maxim >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>> >>>>> -- >>>>> Best regards, >>>>> Maxim >>>>> >>>> >>> >>> -- >>> Best regards, >>> Maxim >>> >> -- Best regards, Maxim
