Hello All, I've just test using OM-docker and the command seems to be exactly the same
could you please check if your Ubuntu 22.04 has these packages installed: imagemagick-6-common/now 8:6.9.12.98+dfsg1-5.2build2 all [installed,local] imagemagick-6.q16/now 8:6.9.12.98+dfsg1-5.2build2 amd64 [installed,local] imagemagick/now 8:6.9.12.98+dfsg1-5.2build2 amd64 [installed,local] ghostscript/now 10.02.1~dfsg1-0ubuntu7.8 amd64 [installed,local] `apt list --installed|grep image` `apt list --installed|grep ghost` On Mon, 1 Dec 2025 at 02:20, K. Kamhamea <[email protected]> wrote: > Sorry missed the second part: > $ lsb_release -a > No LSB modules are available. > Distributor ID: Ubuntu > Description: Ubuntu 22.04.4 LTS > Release: 22.04 > Codename: jammy > > > <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> > Virenfrei.www.avast.com > <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> > <#m_-7167224186156184549_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2> > > Am Sa., 29. Nov. 2025 um 13:57 Uhr schrieb Alvaro <[email protected]>: > >> ...may be ImageMagick has an update and need >> repeat the configuration to solve the question. >> >> Would be good to know wich is your OS server. >> >> >> -------- >> >> >> >> On Sat, 29 Nov 2025 19:42:30 +0700 >> Maxim Solodovnik <[email protected]> wrote: >> >> > Hello :)) >> > >> > On Sat, 29 Nov 2025 at 19:01, K. Kamhamea <[email protected]> >> wrote: >> > >> > > I admit I see a strange behavior I still use an older OM version >> which >> > > is fine for all my purposes. >> > > >> > > About 2 weeks ago I uploaded a pdf to my whiteboard and everything >> was OK. >> > > But now I get an error even if I try to upload the same file again. >> > > >> > > process: convert PDF to images >> > > command: convert -density 150 -define pdf:use-cropbox=true >> > > >> /opt/om_data/upload/files/2ed1e520-ae10-4637-ba99-f0e235e56022/2ed1e520-ae10-4637-ba99-f0e235e56022.pdf >> > > +profile '*' -quality 90 >> > > >> /opt/om_data/upload/files/2ed1e520-ae10-4637-ba99-f0e235e56022/page-%04d.png >> > > >> > >> > Could you please run the above command as `nobody` user? >> > >> > i.e. >> > >> > `sudo -u nobody convert -density 150 -define pdf:use-cropbox=true >> > >> /opt/om_data/upload/files/2ed1e520-ae10-4637-ba99-f0e235e56022/2ed1e520-ae10-4637-ba99-f0e235e56022.pdf >> > +profile '*' -quality 90 >> > >> /opt/om_data/upload/files/2ed1e520-ae10-4637-ba99-f0e235e56022/page-%04d.png` >> > >> > What would be result? >> > >> > exception: java.io.IOException: Cannot run program "convert": error=0, >> > > Failed to exec spawn helper: pid: 2594625, exit value: 1 >> > > error: Exception after 00:00:00.001 of work; Cannot run program >> "convert": >> > > error=0, Failed to exec spawn helper: pid: 2594625, exit value: 1 >> > > exitValue: -1 >> > > optional: false >> > > out: >> > > >> > > I testet the convert function and it is still present. I can use it >> from >> > > any user. I changed permission of the upload folder from nobody:root >> to >> > > nobody:nogroup but nothing changed >> > > >> > > I hope you know a solution. >> > > >> > > >> > > < >> https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail >> > >> > > Virenfrei.www.avast.com >> > > < >> https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail >> > >> > > <#m_-508262369541591607_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2> >> > > >> > >> > >> > -- >> > Best regards, >> > Maxim >> >> >> >> -- Best regards, Maxim
