> Is this issue reproducible with any PDF file? Yes, and even with the same file it definitely worked two weeks ago. Tat's the strangest thing of all as I didn't change anything in the system.
<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virenfrei.www.avast.com <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> <#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2> Am Mo., 1. Dez. 2025 um 08:04 Uhr schrieb Maxim Solodovnik < [email protected]>: > Is this issue reproducible with any PDF file? > > > On Mon, 1 Dec 2025 at 13:39, K. Kamhamea <[email protected]> wrote: > >> apt list --installed|grep image >> >> WARNING: apt does not have a stable CLI interface. Use with caution in >> scripts. >> >> imagemagick-6-common/jammy-updates,jammy-security,jammy-updates,jammy-security,now >> 8:6.9.11.60+dfsg-1.3ubuntu0.22.04.5 all [installed,automatic] >> imagemagick-6.q16/jammy-updates,jammy-security,jammy-updates,jammy-security,now >> 8:6.9.11.60+dfsg-1.3ubuntu0.22.04.5 amd64 [installed,automatic] >> imagemagick/jammy-updates,jammy-security,jammy-updates,jammy-security,now >> 8:6.9.11.60+dfsg-1.3ubuntu0.22.04.5 amd64 [installed] >> libsdl-image1.2/jammy,jammy,now 1.2.12-13build1 amd64 >> [installed,automatic] >> libxcb-image0/jammy,jammy,now 0.4.0-2 amd64 [installed,automatic] >> linux-image-5.15.0-130-generic/jammy-updates,jammy-security,jammy-updates,jammy-security,now >> 5.15.0-130.140 amd64 [installed,automatic] >> linux-image-5.15.0-161-generic/jammy-updates,jammy-security,jammy-updates,jammy-security,now >> 5.15.0-161.171 amd64 [installed,automatic] >> linux-image-generic/jammy-updates,jammy-security,jammy-updates,jammy-security,now >> 5.15.0.161.157 amd64 [installed] >> >> apt list --installed|grep ghost >> >> WARNING: apt does not have a stable CLI interface. Use with caution in >> scripts. >> >> ghostscript/jammy-updates,jammy-security,jammy-updates,jammy-security,now >> 9.55.0~dfsg1-0ubuntu5.13 amd64 [installed,automatic] >> >> It seems I use an older version, but I have to remind that it worked two >> weeks ago. >> >> >> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> >> Virenfrei.www.avast.com >> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> >> <#m_6621917684049173449_m_2429022532434715543_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2> >> >> Am Mo., 1. Dez. 2025 um 07:21 Uhr schrieb Maxim Solodovnik < >> [email protected]>: >> >>> Hello All, >>> >>> I've just test using OM-docker and the command seems to be exactly the >>> same >>> >>> could you please check if your Ubuntu 22.04 has these packages installed: >>> >>> imagemagick-6-common/now 8:6.9.12.98+dfsg1-5.2build2 all >>> [installed,local] >>> imagemagick-6.q16/now 8:6.9.12.98+dfsg1-5.2build2 amd64 [installed,local] >>> imagemagick/now 8:6.9.12.98+dfsg1-5.2build2 amd64 [installed,local] >>> ghostscript/now 10.02.1~dfsg1-0ubuntu7.8 amd64 [installed,local] >>> >>> `apt list --installed|grep image` >>> `apt list --installed|grep ghost` >>> >>> >>> On Mon, 1 Dec 2025 at 02:20, K. Kamhamea <[email protected]> >>> wrote: >>> >>>> Sorry missed the second part: >>>> $ lsb_release -a >>>> No LSB modules are available. >>>> Distributor ID: Ubuntu >>>> Description: Ubuntu 22.04.4 LTS >>>> Release: 22.04 >>>> Codename: jammy >>>> >>>> >>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> >>>> Virenfrei.www.avast.com >>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> >>>> <#m_6621917684049173449_m_2429022532434715543_m_717588862151377349_m_-7167224186156184549_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2> >>>> >>>> Am Sa., 29. Nov. 2025 um 13:57 Uhr schrieb Alvaro <[email protected]>: >>>> >>>>> ...may be ImageMagick has an update and need >>>>> repeat the configuration to solve the question. >>>>> >>>>> Would be good to know wich is your OS server. >>>>> >>>>> >>>>> -------- >>>>> >>>>> >>>>> >>>>> On Sat, 29 Nov 2025 19:42:30 +0700 >>>>> Maxim Solodovnik <[email protected]> wrote: >>>>> >>>>> > Hello :)) >>>>> > >>>>> > On Sat, 29 Nov 2025 at 19:01, K. Kamhamea <[email protected]> >>>>> wrote: >>>>> > >>>>> > > I admit I see a strange behavior I still use an older OM version >>>>> which >>>>> > > is fine for all my purposes. >>>>> > > >>>>> > > About 2 weeks ago I uploaded a pdf to my whiteboard and everything >>>>> was OK. >>>>> > > But now I get an error even if I try to upload the same file again. >>>>> > > >>>>> > > process: convert PDF to images >>>>> > > command: convert -density 150 -define pdf:use-cropbox=true >>>>> > > >>>>> /opt/om_data/upload/files/2ed1e520-ae10-4637-ba99-f0e235e56022/2ed1e520-ae10-4637-ba99-f0e235e56022.pdf >>>>> > > +profile '*' -quality 90 >>>>> > > >>>>> /opt/om_data/upload/files/2ed1e520-ae10-4637-ba99-f0e235e56022/page-%04d.png >>>>> > > >>>>> > >>>>> > Could you please run the above command as `nobody` user? >>>>> > >>>>> > i.e. >>>>> > >>>>> > `sudo -u nobody convert -density 150 -define pdf:use-cropbox=true >>>>> > >>>>> /opt/om_data/upload/files/2ed1e520-ae10-4637-ba99-f0e235e56022/2ed1e520-ae10-4637-ba99-f0e235e56022.pdf >>>>> > +profile '*' -quality 90 >>>>> > >>>>> /opt/om_data/upload/files/2ed1e520-ae10-4637-ba99-f0e235e56022/page-%04d.png` >>>>> > >>>>> > What would be result? >>>>> > >>>>> > exception: java.io.IOException: Cannot run program "convert": >>>>> error=0, >>>>> > > Failed to exec spawn helper: pid: 2594625, exit value: 1 >>>>> > > error: Exception after 00:00:00.001 of work; Cannot run program >>>>> "convert": >>>>> > > error=0, Failed to exec spawn helper: pid: 2594625, exit value: 1 >>>>> > > exitValue: -1 >>>>> > > optional: false >>>>> > > out: >>>>> > > >>>>> > > I testet the convert function and it is still present. I can use >>>>> it from >>>>> > > any user. I changed permission of the upload folder from >>>>> nobody:root to >>>>> > > nobody:nogroup but nothing changed >>>>> > > >>>>> > > I hope you know a solution. >>>>> > > >>>>> > > >>>>> > > < >>>>> https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail >>>>> > >>>>> > > Virenfrei.www.avast.com >>>>> > > < >>>>> https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail >>>>> > >>>>> > > <#m_-508262369541591607_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2> >>>>> > > >>>>> > >>>>> > >>>>> > -- >>>>> > Best regards, >>>>> > Maxim >>>>> >>>>> >>>>> >>>>> >>> >>> -- >>> Best regards, >>> Maxim >>> >> > > -- > Best regards, > Maxim >
