Hallo all !
My very modest opinion about the subject is the following :
why not prepare a FAQ item where all the most obvious and repetitive
questions are answered automatically by directing the inquiry to the
site, e.g. OpenOffice.FAQ.com ? In that way all questions about : is OO
compatible with Vista, can I read MSO 2007 documents, I ask you to
refund, can OO and MSO share the same hard disk, and so on : will be
answered with a minimum waste of time.
Thank you and best wishes
Alberto Muller
M. Fioretti a écrit :
On Fri, Jan 04, 2008 06:37:52 AM -0800, TechAdmin @ VibrantLivingMinistries
([EMAIL PROTECTED]) wrote:
I agree with Michele that ignoring people's messages may not be the
most welcoming of choices.
Would the more experienced users simply be willing to update subject lines?
You are confusing "more active" with "more experienced". Experienced
email users wouldn't create such a mess when _answering_ a request.
And the most active causes of the issue I raised are actively ignoring
this whole thread.
I do this sort of renaming routinely in several discussion groups I
moderate (on different subject matter), and it seems to work quite
well.
This is the same thing I suggested originally, adding the suggestion
to dump such messages as a temporary way to push moderators to fix the
problem for good.
My new subject line simply names and begins a new thread
No, it doesn't. Email threads are not governed by subjects alone. Not
in any decent email client. But I digress.
What matters is that this is the same thing I have been saying since
my original message (the most damage are subjectless _answers_) but
none of those who misbehave is bothering to change their ways. What
if, instead, every time we see a subjectless ANSWER, everybody writes
to the user who sent it something like "you are doing the community a
disservice, please stop. See threads X in the archives to know why"?
I've updated the subject line for this thread, which I find
uninformative
Then you haven't realized what the real problem is. They seem to think
they know everything about netiquette and effective help, so your new
subject may be even less interesting. I chose the subject I chose
because I was hoping that their ego would be more stimulated, but
looks like I was wrong.
Marco
