On Fri, Jan 04, 2008 16:28:22 PM +0000, Michele ([EMAIL PROTECTED])
wrote:
> Your initial proposal was as twofold:
>
> 1) you asked the moderators to reject messages [quote]without a decent
> subject[/quote] explaining the reason why messages were rejected.
Yes, but this should be made automatic
> 2) you asked the volunteeres to stop replying to messages without a decent
> subject.
Yes, whoever wrote those messages (ie, even if they were _subscribed_ users)
> Without reading the thread in detail it seems that some consensus exist on
so far, I have seen little consensus from the subscribers who make the
problem much worse. Hopefully this will change.
> Now, it seems to me we have two options (mutually exclusive):
they are not mutually exclusive. Empty messages can come from
subscribed users too. And messages with subjects which are not empty
but too vague to mean anything or simply wrong due to lack of
competence from the OP should be treated in exactly the same way.
> 1. ask the moderators to reject the messages without subject providing the
> standard reply explaining the reason for the rejection.
>
> 2. have a gentlemen agreement among the volunteers that when replying to
> messages with no subject, it should be changed to something meaningful
>
> So Marco, what is your preferred approach?
Both, of course. Why should I choose? They are not mutually exclusive
and address two partially different issues. The first is a completely
automatic, fire-and-forget solution, the second is general common
sense which applies to many more problem than a broken web form.
What I'm trying to say is that if you want to spend lots of your spare
time giving support on a mailing list (and I publicly thank all those
who do it!!) it's a wonderful thing, but you must be sure that you are
doing it in the most effective way for your limited energies and the
most beneficial one for the whole community. Part of this is never
tolerate hidden or misclassified information.
Marco
--
Your own civil rights and the quality of your life heavily depend on how
software is used *around* you: http://digifreedom.net/node/84
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