On Fri, Jan 04, 2008 13:49:10 PM +0000, Michele ([EMAIL PROTECTED]) wrote:
> I think we are in agreement on what we want to achieve, but
> "punishing" the poor inexperienced users by ignoring their messages
> still does not sound right.
if you want to help people, you have to demand a minimul level of
cooperation. Knowing what a mailing list is, how to subscribe,
etc... is too much for most OOo newbies, I agree on that. Doing the
equivalent of "Please tell me as soon as possible what your problem
is" is very different.
And this terror of anything which may even remotely be conceived as
"punishing" poor unexperienced users is exactly what has driven away
from this kind of support many experienced ones for years. It is this
kind of management which punishes unexperienced users, because it
bothers away from them the most competent teachers.
> if you make another attempt to convince the moderators to implement
> some measures to address this issue you can count on my support.
???? Sorry, what do you mean, "another attempt"? What do you think
this is?
Marco
--
Your own civil rights and the quality of your life heavily depend on how
software is used *around* you: http://digifreedom.net/node/84
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