On Fri, 04 Jan 2008 12:48:45 +0100
M. Fioretti wrote:

Agree that we should change the subject of a thread when answering in
principle with two cautions:

1. If a newbie waits for a reply to his email "... SUBJECT HERE ..." and
misses a genuine reply because of it.

2. We also change the subject from "help!" to meaningful replies when
possible.

> 
> In addition to this, I have already said myself that "helping"
> unexperienced users by sending an automatic reminder, netiquette
> summary, whatever, could and should be automated, so no objection from
> me there. 

Agreed. There was a page with the top 10 FAQ questions on the website
that i seem to have lost now. It could be gently pointed out this is
most Frequently Asked Question number 3 and the full FAQ answer is here.
But often it is easier and quicker to answer a "Does it work with
Vista?" question with"Yes".

> My suggestion to ignore such messages (I violated it myself
> one or two times two days ago, if you check the archives) should be
> intended mainly as a way to push moderators to implement such
> measures.
> 

Not sure what you are ignoring here. But if you are sugesting ignoring
newbie posts I disagree. It will just up the workload on others
answering questions and make the issues less shallow (many eyes make all
bugs shallow/questions simple)

-- 
Michael

All shall be well, and all shall be well, and all manner of things shall
be well

 - Julian of Norwich 1342 - 1416

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