Hi there. I've had an IPhone 4S on Sprint for awhile now, but the bad guys
got my number and started billing it $9.99 a month. I did not consent to
ever getting billed and deleted the messages as spam. When I had a problem
with the replacement phone not syncing with visual voicemail, they fixed
that, but I asked, and they did stop the spam and told me I would not be
billed for anything this code put through. I have received no more messages
from that code, but now I got billed for it yesterday on my Sprint bill. I
called them up last night and the lady basically said that giving my phone
number to any company or site is all the consent needed to start billing for
anything of any amount of money and that there is no dispute process unless
I trust these people I can barely understand that don't even identify as a
company name when you call the given phone number. She said she blocked the
premium codes, but I don't know if I believe her. I paid the bill minus the
$9.99, but how do I dispute what I never authorized? I asked her for proof
that I did anything but delete the messages from this service, and she
couldn't give me anything, but said it's up to whoever these unknown guys
are to refund me. I want the credit on my Sprint bill because checks are
another hardship to deal with, if these guys overseas will send one as my
remote deposit features don't seem to work with a perfect scan. How do I go
about really disputing this thing, or am I legally at the mercy of some
unknown company who doesn't identify as anything besides mobile support? I
really don't know if their billing requests will be turned away in the
future, or if they will silently get blocked and bill under something else.
How do I get Sprint to do something?
Thanks.
I didn't know where to post this since the
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