This is probably something you should take up with your bank to either dispute and or block charges from this company or simply request a new credit card and change the billing info on your Sprint account and disable any automatic billing features.
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Richard Turner Sent: Thursday, May 10, 2012 9:10 AM To: [email protected] Subject: Re: getting refunds for unauthorized third-party charges Assuming you are in the United States, check with the State Attorney General's office in your state. They should have a consumer fraud division. Good luck, Richard On May 10, 2012, at 7:55 AM, "Brent Harding" <[email protected]> wrote: > Hi there. I've had an IPhone 4S on Sprint for awhile now, but the bad guys got my number and started billing it $9.99 a month. I did not consent to ever getting billed and deleted the messages as spam. When I had a problem with the replacement phone not syncing with visual voicemail, they fixed that, but I asked, and they did stop the spam and told me I would not be billed for anything this code put through. I have received no more messages from that code, but now I got billed for it yesterday on my Sprint bill. I called them up last night and the lady basically said that giving my phone number to any company or site is all the consent needed to start billing for anything of any amount of money and that there is no dispute process unless I trust these people I can barely understand that don't even identify as a company name when you call the given phone number. She said she blocked the premium codes, but I don't know if I believe her. I paid the bill minus the $9.99, but how do I dispute what I never authorized? I asked her for proof that I did anything but delete the messages from this service, and she couldn't give me anything, but said it's up to whoever these unknown guys are to refund me. I want the credit on my Sprint bill because checks are another hardship to deal with, if these guys overseas will send one as my remote deposit features don't seem to work with a perfect scan. How do I go about really disputing this thing, or am I legally at the mercy of some unknown company who doesn't identify as anything besides mobile support? I really don't know if their billing requests will be turned away in the future, or if they will silently get blocked and bill under something else. > How do I get Sprint to do something? > > Thanks. > > > I didn't know where to post this since the > -- > You received this message because you are subscribed to the "VIPhone" Google Group. > To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to [email protected]. > For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
