Then just ask for a new credit card number if all else fails. They can't charge to a dead number. That and disable any automatic billing going forward if trying to reach the company is proving to be too much of a hassle or impossible.
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Brent Harding Sent: Thursday, May 10, 2012 9:17 AM To: [email protected] Subject: Re: getting refunds for unauthorized third-party charges I don't know if the bank can help me. They just deliver the bill. I paid Sprint the portion I would owe if this charge wasn't there by subtracting $9.99 from the total, but Sprint implies it's all up to these unknown people to give me money and I am on the hook with Sprint for it, with no appeal process if the company has a disconnected number, etc. ----- Original Message ----- From: "Cristobal" <[email protected]> To: <[email protected]> Sent: Thursday, May 10, 2012 11:13 AM Subject: RE: getting refunds for unauthorized third-party charges > This is probably something you should take up with your bank to either > dispute and or block charges from this company or simply request a new > credit card and change the billing info on your Sprint account and disable > any automatic billing features. > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf > Of Richard Turner > Sent: Thursday, May 10, 2012 9:10 AM > To: [email protected] > Subject: Re: getting refunds for unauthorized third-party charges > > Assuming you are in the United States, check with the State Attorney > General's office in your state. > They should have a consumer fraud division. > Good luck, > Richard > > > > > On May 10, 2012, at 7:55 AM, "Brent Harding" <[email protected]> wrote: > >> Hi there. I've had an IPhone 4S on Sprint for awhile now, but the bad >> guys > got my number and started billing it $9.99 a month. I did not consent to > ever getting billed and deleted the messages as spam. When I had a problem > with the replacement phone not syncing with visual voicemail, they fixed > that, but I asked, and they did stop the spam and told me I would not be > billed for anything this code put through. I have received no more > messages > from that code, but now I got billed for it yesterday on my Sprint bill. I > called them up last night and the lady basically said that giving my phone > number to any company or site is all the consent needed to start billing > for > anything of any amount of money and that there is no dispute process > unless > I trust these people I can barely understand that don't even identify as a > company name when you call the given phone number. She said she blocked > the > premium codes, but I don't know if I believe her. I paid the bill minus > the > $9.99, but how do I dispute what I never authorized? I asked her for proof > that I did anything but delete the messages from this service, and she > couldn't give me anything, but said it's up to whoever these unknown guys > are to refund me. I want the credit on my Sprint bill because checks are > another hardship to deal with, if these guys overseas will send one as my > remote deposit features don't seem to work with a perfect scan. How do I > go > about really disputing this thing, or am I legally at the mercy of some > unknown company who doesn't identify as anything besides mobile support? I > really don't know if their billing requests will be turned away in the > future, or if they will silently get blocked and bill under something > else. >> How do I get Sprint to do something? >> >> Thanks. >> >> >> I didn't know where to post this since the >> -- >> You received this message because you are subscribed to the "VIPhone" > Google Group. >> To search the VIPhone public archive, visit > http://www.mail-archive.com/[email protected]/. >> To post to this group, send email to [email protected]. >> To unsubscribe from this group, send email to > [email protected]. >> For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > > -- > You received this message because you are subscribed to the "VIPhone" > Google > Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/[email protected]/. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > > -- > You received this message because you are subscribed to the "VIPhone" > Google Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/[email protected]/. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
