This third-party biller doesn't have my credit card number, just my phone
number. I called Sprint last night, and the lady was kind of rude and
basically told me because my number might be available to people, that
consents you to be billed any amount by anyone who has the ability. She said
that Sprint can't and won't reverse it because it's up to these people,
likely overseas, or the people you get when you call their 800 number sound
like they're overseas. Maybe this company will send a check, which is a
hastle, but I wonder why Sprint can't just deal with this mess when it's on
their bill?
----- Original Message -----
From: "Raul A. Gallegos" <[email protected]>
To: <[email protected]>
Sent: Thursday, May 10, 2012 11:54 AM
Subject: Re: getting refunds for unauthorized third-party charges
I had something similar happen with me and AT&T. They did 3 things.
1. Reversed the charge.
2. Contacted the company on my behalf and had them stop any future billing
to my AT&T account.
3. Put a block on my phone lines so that text charges can no longer happen
without a code.
Of course, the company in question didn't have my credit care number and
so this may be a different situation. However I've had to change my card
number before due to other problems and I know it can be APITA.
--
Raul A. Gallegos
There's a fine line between fishing and standing on the shore looking like
an idiot. - Steven Wright
Home Page: http://raulgallegos.com
Twitter: https://twitter.com/rau47
Facebook: http://facebook.com/rgallegos74
On 5/10/2012 12:14 PM, Brent Harding wrote:
Yes, I live in Wisconsin. I read some laws that I thought pertained to
California, but not sure if this organization helps people nationwide,
but the carriers are supposed to do something to authenticate if I want
the charge or not and to help me dispute it if they fail to do so.
Knowing my phone number, if my number is in every telemarketer database
known doesn't authorize any charge the last I knew.
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