I don't know if the bank can help me. They just deliver the bill. I paid
Sprint the portion I would owe if this charge wasn't there by subtracting
$9.99 from the total, but Sprint implies it's all up to these unknown people
to give me money and I am on the hook with Sprint for it, with no appeal
process if the company has a disconnected number, etc.
----- Original Message -----
From: "Cristobal" <[email protected]>
To: <[email protected]>
Sent: Thursday, May 10, 2012 11:13 AM
Subject: RE: getting refunds for unauthorized third-party charges
This is probably something you should take up with your bank to either
dispute and or block charges from this company or simply request a new
credit card and change the billing info on your Sprint account and disable
any automatic billing features.
-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of Richard Turner
Sent: Thursday, May 10, 2012 9:10 AM
To: [email protected]
Subject: Re: getting refunds for unauthorized third-party charges
Assuming you are in the United States, check with the State Attorney
General's office in your state.
They should have a consumer fraud division.
Good luck,
Richard
On May 10, 2012, at 7:55 AM, "Brent Harding" <[email protected]> wrote:
Hi there. I've had an IPhone 4S on Sprint for awhile now, but the bad
guys
got my number and started billing it $9.99 a month. I did not consent to
ever getting billed and deleted the messages as spam. When I had a problem
with the replacement phone not syncing with visual voicemail, they fixed
that, but I asked, and they did stop the spam and told me I would not be
billed for anything this code put through. I have received no more
messages
from that code, but now I got billed for it yesterday on my Sprint bill. I
called them up last night and the lady basically said that giving my phone
number to any company or site is all the consent needed to start billing
for
anything of any amount of money and that there is no dispute process
unless
I trust these people I can barely understand that don't even identify as a
company name when you call the given phone number. She said she blocked
the
premium codes, but I don't know if I believe her. I paid the bill minus
the
$9.99, but how do I dispute what I never authorized? I asked her for proof
that I did anything but delete the messages from this service, and she
couldn't give me anything, but said it's up to whoever these unknown guys
are to refund me. I want the credit on my Sprint bill because checks are
another hardship to deal with, if these guys overseas will send one as my
remote deposit features don't seem to work with a perfect scan. How do I
go
about really disputing this thing, or am I legally at the mercy of some
unknown company who doesn't identify as anything besides mobile support? I
really don't know if their billing requests will be turned away in the
future, or if they will silently get blocked and bill under something
else.
How do I get Sprint to do something?
Thanks.
I didn't know where to post this since the
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