Assuming you are in the United States, check with the State Attorney General's office in your state. They should have a consumer fraud division. Good luck, Richard
On May 10, 2012, at 7:55 AM, "Brent Harding" <br...@hostany.net> wrote: > Hi there. I've had an IPhone 4S on Sprint for awhile now, but the bad guys > got my number and started billing it $9.99 a month. I did not consent to ever > getting billed and deleted the messages as spam. When I had a problem with > the replacement phone not syncing with visual voicemail, they fixed that, but > I asked, and they did stop the spam and told me I would not be billed for > anything this code put through. I have received no more messages from that > code, but now I got billed for it yesterday on my Sprint bill. I called them > up last night and the lady basically said that giving my phone number to any > company or site is all the consent needed to start billing for anything of > any amount of money and that there is no dispute process unless I trust these > people I can barely understand that don't even identify as a company name > when you call the given phone number. She said she blocked the premium codes, > but I don't know if I believe her. I paid the bill minus the $9.99, but how > do I dispute what I never authorized? I asked her for proof that I did > anything but delete the messages from this service, and she couldn't give me > anything, but said it's up to whoever these unknown guys are to refund me. I > want the credit on my Sprint bill because checks are another hardship to deal > with, if these guys overseas will send one as my remote deposit features > don't seem to work with a perfect scan. How do I go about really disputing > this thing, or am I legally at the mercy of some unknown company who doesn't > identify as anything besides mobile support? I really don't know if their > billing requests will be turned away in the future, or if they will silently > get blocked and bill under something else. > How do I get Sprint to do something? > > Thanks. > > > I didn't know where to post this since the > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/viphone@googlegroups.com/. > To post to this group, send email to viphone@googlegroups.com. > To unsubscribe from this group, send email to > viphone+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
