Curious, is there a verifiable source for the data point cited of 6 million blind iPhone users? I've heard ranges from 10,000 - 100,000, but millions is a new one. Thanks! On Sun, Feb 21, 2016 at 3:36 AM Rajmund <[email protected]> wrote:
> Hello, > I take as they never have, and are not about to, care, either. > > > > Sent from an iPad > > > On 20 Feb 2016, at 8:12 pm, Eric Oyen <[email protected]> wrote: > > > > I wouldn't exactly call their statement "honest". THe first part of > their statement is actually a bold faced lie. The tools are very available > to make their app accessible. the second half is more a statement of intent > than anything else. Its more likely that they never considered use by the > blind and are now being forced to admit to it (in a roundabout fashion). > btw, I haven't sent that letter yet. I was hoping to see more responses on > this before I did so. > > > > -eric > > > >> On Feb 20, 2016, at 6:40 AM, rajmund wrote: > >> > >> Hi, > >> LOL, least they were honest, and didn't just say, "Will do it in the > next update." > >> > >> Sent from a BrailleNote > >> > >> ----- Original Message ----- > >> From: Eric Oyen <[email protected] > >> To: [email protected] > >> Date sent: Fri, 19 Feb 2016 10:54:38 -0700 > >> Subject: Re: Unacceptable Response from Issuu Support Team Regarding > VoiceOverAccessibility > >> > >> here is a copy of a letter that I propose sending to this company. > Might I also suggest hitting up their ratings area on the app store and > posting a 0 star rating with a list of complaints. the more that show up > there, the greater their incentive to change their attitude (and > development cycle). Also, for anyone using the Android version of this > app, doing the same on the android store should also have a similar > impact. SOmeone could also start a change.org petition. The more > attention that is brought to bear on this, the more likely it is that they > will be forced to deal with this.. > >> > >> here is the letter: > >> > >> *** > >> Gentlemen, > >> I recently read a response you sent another user about accessibility > (or the lack of it) in your application platform. I would also like to be > able to use your platform, but find that none of the controls or options > are accessible. Considering that apple published (free of charge mind you) > their API on how to interface with their screen reader, there is no excuse > for your lack of accessibility. In fact, your statement: " > >> > >> Unfortunately we don't have a way for those with visual impairments to > use screen reading technology or have a way to make our site accessible at > this time. We also haven't been informed of any plans to add that > functionality any time soon." > >> > >> I must point out that your statement above is a slap in the face of any > blind user who may have to depend on your application to read specific > publications. Also, as you do business in the US and contract with public > institutions (schools, colleges, etc.), you are required to abide by the > terms of the US AMericans with Disabilities act (as amended 1996). I am > only pointing this out to you to bring to your attention that someone else > might decide your wallet would make a tempting target. This is not a > threat, this is advice you really should heed. Now, the way I see it, you > don't have any choice. THere is already a push on to get other blind users > to write in and hit you u up on this issue. Considering the number of > blindness related blogs, email lists and social pages (on Facebook and > other social media), this means you might be forced to deal with this > sooner (rather than later). > >> > >> FYI, data regarding accessibility on iOS is available here: > https://developer.apple.com/library/ios/documentation/UserExperie > >> nce/Conceptual/iPhoneAccessibility/Making_Application_Accessible/ > >> Making_Application_Accessible.html > >> > >> please do not do me the disservice of sending a response like the one > quoted above. Might I suggest that you change your plans now, while you > still can. Considering the number of blind iPhone users (at last count, > somewhere north of 6 million or so), I would hate for you to have to drop > everything to start dealing with 6 million angry blind people. so, your > direction is now clear. take the steps (now) to make your product > accessible. > >> > >> thank you, > >> > >> Eric Oyen > >> *** > >> > >> > >> > >> On Feb 19, 2016, at 8:31 AM, Christine Grassman wrote: > >> > >> > >> Dear All: > >> > >> Issuu is an app which provides access to millions of magazines, > newsletters, etc., on virtually any topic you can think of. My son, who is > also a VoiceOver user, wanted to access his high school's newspaper which > is on the platform. However, it is in an image pdf. Furthermore, trying > to get around the app is nightmarish, and it does not appear that any of > the available resources is accessible. > >> I wrote to their support center, and this is the response I received. > My response to that unhelpful response is first, with the response in the > middle, with my original message at the bottom. I think this is absolutely > something which should be available to those who use screen readers. If > others agree, I think we should bombard them with requests to make their > platform accessible. > >> Christine > >> > >> > >> Begin forwarded message: > >> > >> From: "Christine Grassman (issuu Support Team)" <[email protected] > >> Subject: Update from issuu Support Re: Poor VoiceOver accessibility > >> Date: February 19, 2016 at 10:16:27 AM EST > >> To: Christine Grassman <[email protected] > >> Reply-To: issuu Support Team <[email protected] > >> > >> ## Please do not write below this line ## > >> > >> > >> Christine Grassman > >> Feb 19, 16:16 > >> > >> With all due respect, there is no excuse for this. Apple makes > available to developers, free of charge, guidelines for making apps > accessible. There's absolutely no reason not to do this. > >> Christine > >> > >> Sent from my iPhone > >> > >> > >> > >> Angel (Help Center) > >> Feb 19, 11:51 > >> > >> Hi Christine, > >> > >> Unfortunately we don't have a way for those with visual impairments to > use screen reading technology or have a way to make our site accessible at > this time. We also haven't been informed of any plans to add that > functionality any time soon. I'm so very sorry about that. > >> > >> If we do introduce this functionality at any point, we will put up an > announcement on our blog (blog.issuu.com) and on our help center ( > help.issuu.com), so please do keep checking these places for updates. > >> > >> Please don't hesitate to write back if you have any other questions, > and we'd be happy to assist you. > >> > >> Best regards, > >> Angel > >> > >> issuu is on iOS and Android. > >> > >> To learn more about issuu, please visit our Help Center. > >> > >> > >> > >> > >> Christine Grassman > >> Feb 15, 22:42 > >> > >> I am blind, as are my children. We use iPhones with VoiceOver > accessibility to access text. I am deeply disappointed that Issuu is not > voiceover accessible. Only some features are accessible, and one cannot > find and read magazines. In this day and age, this is unacceptable. > Information should be accessible to us just as to others. > >> There is no reason why the text of your millions of publications should > not be accessible using a screen reader. I hope that you will address this > as quickly as possible. > >> Christine Grassman > >> > >> Sent from my iPhone > >> > >> > >> This email is a service from Help Center. Delivered by Zendesk. > >> [J5P6X7-GL7J] > >> > >> > >> -- > >> The following information is important for all members of the V iPhone > list. > >> > >> If you have any questions or concerns about the running of this list, > or if you feel that a member's post is inappropriate, please contact the > owners or moderators directly rather than posting on the list itself. > >> > >> Your V iPhone list moderator is Mark Taylor and your owner is Cara > Quinn - you can reach Cara at [email protected] > >> > >> The archives for this list can be searched at: > >> http://www.mail-archive.com/[email protected]/ > >> --- > >> You received this message because you are subscribed to the Google > Groups "VIPhone" group. > >> To unsubscribe from this group and stop receiving emails from it, send > an email to [email protected]. > >> To post to this group, send email to [email protected]. > >> Visit this group at https://groups.google.com/group/viphone. > >> For more options, visit https://groups.google.com/d/optout. > >> > >> -- > >> The following information is important for all members of the V iPhone > list.. > >> > >> If you have any questions or concerns about the running of this list, > or if you feel that a member's post is inappropriate, please contact the > owners or moderators directly rather than posting on the list itself. > >> > >> Your V iPhone list moderator is Mark Taylor and your owner is Cara > Quinn - you can reach Cara at [email protected] > >> > >> The archives for this list can be searched at: > >> http://www.mail-archive.com/[email protected]/ > >> --- > >> You received this message because you are subscribed to the Google > Groups "VIPhone" group. > >> To unsubscribe from this group and stop receiving emails from it, send > an email to [email protected]. > >> To post to this group, send email to [email protected]. > >> Visit this group at https://groups.google.com/group/viphone. > >> For more options, visit https://groups.google.com/d/optout. > >> > >> -- > >> The following information is important for all members of the V iPhone > list. > >> > >> If you have any questions or concerns about the running of this list, > or if you feel that a member's post is inappropriate, please contact the > owners or moderators directly rather than posting on the list itself. > >> > >> Your V iPhone list moderator is Mark Taylor and your owner is Cara > Quinn - you can reach Cara at [email protected] > >> > >> The archives for this list can be searched at: > >> http://www.mail-archive.com/[email protected]/ > >> --- You received this message because you are subscribed to the Google > Groups "VIPhone" group. > >> To unsubscribe from this group and stop receiving emails from it, send > an email to [email protected]. > >> To post to this group, send email to [email protected]. > >> Visit this group at https://groups.google.com/group/viphone. > >> For more options, visit https://groups.google.com/d/optout. > > > > -- > > The following information is important for all members of the V iPhone > list. > > > > If you have any questions or concerns about the running of this list, or > if you feel that a member's post is inappropriate, please contact the > owners or moderators directly rather than posting on the list itself. > > > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn > - you can reach Cara at [email protected] > > > > The archives for this list can be searched at: > > http://www.mail-archive.com/[email protected]/ > > --- > > You received this message because you are subscribed to the Google > Groups "VIPhone" group. > > To unsubscribe from this group and stop receiving emails from it, send > an email to [email protected]. > > To post to this group, send email to [email protected]. > > Visit this group at https://groups.google.com/group/viphone. > > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone > list. > > If you have any questions or concerns about the running of this list, or > if you feel that a member's post is inappropriate, please contact the > owners or moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
