Okay, I got the vac connected to the internet. This morning I started it up
using the home button and it went on its way. that is, until it got stuck
under a table. I was alerted to this and went and located the vac. I pulled
it out and check the screen on the ITouch. There was the message that
cleaning was suspended and the Show Options, which I clicked on. The only
option which did anything was to to go back and reset the map. I clicked on
it and got the message that it was ready to clean but when I click on the
Play button, nothing happens other than a beep from the vac.
So what now? I tried the Be My Eyes and she said she could not read the
screen.
And by the way, what does the left button do?
Thanks. Marie
-----Original Message-----
From: 'Sandratomkins' via VIPhone
Sent: Sunday, June 26, 2016 3:56 AM
To: viphone@googlegroups.com
Subject: Re: Small update on the BotVac app accessibility.
Marie,
I can't remember if I wrote this before: So, at the risk of repeating
myself, press the button to the right of the handle, with the straight edge
nearest you, holding down for 15 seconds and wait. You should hear a tune,
you will have reset your Bot to default settings. If the Bot has not yet
been successfully connected to the wifi, it still won't be. However, once
the wifi is turned on again by way of the settings on the machine itself, it
will then show up again as an access point. This happened to me too! I can
only say that you do, for now, need help with the initial setting up of the
wifi and this means, until the set up is completed. I have just spend the
last week alone, apart from a mad Irish Water Spaniel, who is of no help at
all! and my machine has worked flawlessly, doing the house every day for me,
despite muddy paw prints!! Once you have got past this initial hiccough, you
should be good to go. I know that, at first, while you are getting used to
the Bot, it feels frustrating getting error messages that don't explain
themselves via the app, and I am hoping that, as more of us use the BotVac,
we can encourage an improvement in the app, but you soon learn that the
error messages that you don't receive, are, in general, of three types, I.E.
Bin needs emptying, Brushes need cleaning and Battery needs charging. This
last one happened to me because, while I thought it was properly docked and
charging, it had been knocked by the dog's ball slightly off. For now, I am
using Be My Eyes when I get stuck, not the best solution, but useful
nevertheless. However, in order to get the most out of BME, you do need to
know what to ask your volunteer to look for. For example, when I was wanting
to know the battery status, my helper couldn't see the screen. She said it
looked blank, I had a little thought and pressed, just a short press, of the
'home" button, the one to the right of the handle, this turned the Bot on
and my helper on BME could see the screen and read the status for me.
Truly, this will sort itself, and you will learn how to deal with the
Bot, where, at the moment, we cannot read for ourselves the screen.
Always remember, just a press of that same button will start you Bot
off, in its default setting, I.E. Clean house in Turbo mode, and then return
to dock.
Please do keep us posted with your progress as other people are buying
this Bot and we can all learn from each other!!
Sandy.
sent from the dark side of the moon
On 25 Jun 2016, at 22:28, Marie <scribbl...@comcast.net> wrote:
Well I think you might have underestimated the ease of getting connected
to the WyFy. I had my sister turn it on and then thought I would be able
to complete the process with the app. I got through all the steps up to
waiting the 3 minutes for it to connect. At the end of that, I got the
message that it failed to connect with no explanation except to check the
display screen. If I could see the display screen I would not need the
app. So I am a bit frustrated now with no sighted assistance available and
no way to get started. When I try to repeat the process, the Neato no
longer shows up as an access point on the WyFy settings? any suggestions?
Marie
-----Original Message----- From: 'Sandratomkins' via VIPhone
Sent: Tuesday, June 14, 2016 6:14 AM
To: viphone@googlegroups.com
Subject: Small update on the BotVac app accessibility.
Hi all,
After a little panic on my part, i now find I can use the app a little
better! i just managed to change Turbo to Eco. I just did a spot clean,
when it cleans an area, either 2 meters x 2 meters or 4 meters x 4 meters.
Then it returns to base. I did this by just pressing a button, so very
easy. Useful for rugs or single rooms. My issues with my house network
wifi settings are almost resolved, touch wood. I am discovering that the
best way to deal with the vac is to let it do its own thing, I.E., "clean
house" either with the app or just press a button, there are only two
buttons, and then leaving it to finish. From my reading, this is true for
all users, but especially for us, as not all notifications are sent to the
app, some show up on the onboard screen and need to be read. I find it a
bit concerning replacing the Bot on its dock, visually, you can tell by
the lights that it is in the right position, but without the clues, hard
to tell. So a quick way to be sure would be to do a "spot clean" by
pressing one button, when it has finished, it will go home and play a tune
and send a message.
Still very happy, floors cleaner than they have been for years!
Smug, Sandy.
sent from the dark side of the moon
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