Hi Keith,

Do you have a screen protector on? If it is one of those that is connected to a 
case, I would take it apart and make sure there isn't gunk between the screen 
protector and the screen of the phone.

Good luck!

Debby

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of 
Kimber Gardner
Sent: Tuesday, October 16, 2018 3:40 PM
To: [email protected]
Subject: Re: iPhone 7 screen intermittently seems to go unresponsive

Are you running iOS12? This is exactly what's been happening to my
iPhone 7 ever since I updated to iOS12. What I do is either press the
home button then open another app or go into the app switcher, remove
the troublesome app then relaunch. Both methods will get things going
again. It's not a solution, but it's an ok work-around until Apple
issues a fix.

Kim

On 10/16/18, 'Kramlinger, Keith G., M.D.' via VIPhone
<[email protected]> wrote:
> Hi,
>
> My iPhone 7 is nearing the end of its Apple Care coverage, so I'm asking
> opinions on this matter.
>
> For several weeks now, my screen becomes unresponsive at times, not
> responding to gestures such as double taps, etc. I can generally get it
> working again by turning off and then back on again Voiceover.
>
> Is this something I should get checked out by Apple, or just one of the ways
> iPhones sometimes act?
>
> Thanks in advance for any advice.
>
> Keith
>
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-- 
Kimberly

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