No, it was those obvious solutions which offended Bryan so much. He has not yet reported receiving a workable solution. The symptoms he reported, considering that the obvious solutions were already attempted by himself, there is a solution which nobody has mentioned. If he finally takes the iPhone into the Apple store and meets with a genius bar rep, the rep will most likely know the proper solution. After all, it was one of those techs who explained that particular problem's solution to me.
I wish him luck. I will not assist him because I do not assist people who continue in their rudeness and do not apologise for such impolite behaviour. David Chittenden, MSc, MRCAA Email: [email protected] Mobile: +64 21 2288 288 Sent from my iPhone > On 1 Oct 2013, at 17:10, Christopher Chaltain <[email protected]> wrote: > > I used to work at IBM, and I heard this story as well. I could also offer up > my own similar stories. Although I think I'm pretty savvy, I've had the light > bulb go off a few times when someone mentioned something obvious and that got > me thinking to some setting I had changed and then forgot about or something > else that seemed pretty obvious in hindsight. > > A few more thoughts on this whole issue. > > first, if someone is pretty particular about the suggestions they get then > maybe they have better options to get help than post a question to a list > with over 1400 members. Anyone who has been on this list for any length of > time knows that we have members from the novice to the experienced. It's also > a list full of people who want to help out and support each other. > > A summary of steps that were already tried would have also kept seemingly > obvious and redundant suggestions from being made. > > Just using the delete key seems like it would have been more appropriate than > pointing out to the list how much "obvious" suggestions are resented. > > BTW, I didn't pay attention to the solution but wasn't it something pretty > obvious, like powering off the phone or using the volume up keys when the ear > buds weren't plugged in? > >> On 09/30/2013 10:11 PM, David Chittenden wrote: >> I feel the same as you, Christopher. I always welcome all suggestions, even >> and especially the obvious ones. When I get frustrated over a problem, I >> know that I can too easily forget one of the basic, obvious solutions. >> >> Many years ago, I studied computer engineering for a couple years. I >> ultimately changed to another field, but I will never forget a story told to >> us by an engineering professor. He worked as a supervisor for a computer >> installation and repair company in the 70's. One day, a technician went out >> on a call. Half an hour later, the tech called and asked for assistance, so >> another tech was dispatched. When my former professor went out to see what >> was going on, four techs had been sent. He got there and found the large >> mainframe open, every board was out with meters showing proper functioning, >> and the technicians were very confused. As he looked behind the extremely >> large system, he noticed that a power cable was lying next to the socket >> rather than being plugged in. So, they plugged the system back in (the power >> had been unknowingly kicked out of the socket), and everything started >> working again properly. >> >> I always go back to basics when I am in my correct mind. After all, it is >> usually one of the basics that we accidentally overlook. >> >> David Chittenden, MSc, MRCAA >> Email: [email protected] >> Mobile: +64 21 2288 288 >> Sent from my iPhone >> >>> On 1 Oct 2013, at 13:33, Christopher Chaltain <[email protected]> wrote: >>> >>> I'll try to do the same thing myself, although I may not remember who >>> appreciates suggestions and who doesn't. For my part, when I ask a question >>> on list, I'll try to mention what I've already tried, but please send me >>> all of your suggestions. I've seen plenty of issues on this list solved by >>> an obvious suggestion, and I've benefited from them myself. What may be >>> obvious to everyone else, may be a setting I haven't stumbled across before >>> or may be a subtle change in how IOS 7 works compared to IOS 6. David and >>> all, I appreciate your help and suggestions. >>> >>>> On 09/30/2013 06:49 PM, David Chittenden wrote: >>>> Hello Bryan, >>>> >>>> the process of determining what may be wrong starts with checking all of >>>> the obvious possibilities. For me, just about every possibility is >>>> obvious. I am a trainer, and have been a beta tester and AT setup and >>>> trainer in the past. I have no idea what you consider obvious unless you >>>> state specifically what you have already tried. >>>> >>>> That said, now that I know you will react negatively if I suggest >>>> something you consider obvious, I will reframe from taking any chances of >>>> giving you a wrong suggestion. >>>> >>>> David Chittenden, MSc, MRCAA >>>> Email: [email protected] >>>> Mobile: +64 21 2288 288 >>>> Sent from my iPhone >>>> >>>>> On 1 Oct 2013, at 10:44, "Bryan Schulz" <[email protected]> wrote: >>>>> >>>>> hi, >>>>> i never said i didn't appreciate correct suggestions, just not the >>>>> obvious ones such as mute, vo on, and hitting the volume up button. >>>>> Bryan Schulz >>>>> >>>>> >>>>> ----- Original Message ----- From: "Regina Alvarado" >>>>> <[email protected]> >>>>> To: "Viphone" <[email protected]> >>>>> Sent: Monday, September 30, 2013 4:36 PM >>>>> Subject: sound problem >>>>> >>>>> >>>>>> Holy cow, just found mute on! For the person who gave the person who did >>>>>> not appreciate it the thought, you may have just fixed my problem! >>>>>> Sending this to try! Thanks a bunch! >>>>>> >>>>>> >>>>>> >>>>>> reggie and Allegra >>>>>> >>>>>> -- >>>>>> You received this message because you are subscribed to the "VIPhone" >>>>>> Google Group. >>>>>> >>>>>> Post a new message to VIPhone by emailing [email protected]. >>>>>> >>>>>> Search and view the VIPhone archives by visiting >>>>>> http://www.mail-archive.com/[email protected]/. >>>>>> >>>>>> Reach the VIPhone owner and moderators by emailing >>>>>> [email protected]. >>>>>> >>>>>> Unsubscribe and leave VIPhone by emailing >>>>>> [email protected]. >>>>>> >>>>>> More VIPhone group options can be found by visiting >>>>>> http://groups.google.com/group/viphone?hl=en. >>>>>> --- You received this message because you are subscribed to the Google >>>>>> Groups "VIPhone" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>>> an email to [email protected]. >>>>>> For more options, visit https://groups.google.com/groups/opt_out. >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the "VIPhone" >>>>> Google Group. >>>>> >>>>> Post a new message to VIPhone by emailing [email protected]. >>>>> >>>>> Search and view the VIPhone archives by visiting >>>>> http://www.mail-archive.com/[email protected]/. >>>>> >>>>> Reach the VIPhone owner and moderators by emailing >>>>> [email protected]. >>>>> >>>>> Unsubscribe and leave VIPhone by emailing >>>>> [email protected]. >>>>> >>>>> More VIPhone group options can be found by visiting >>>>> http://groups.google.com/group/viphone?hl=en. >>>>> --- You received this message because you are subscribed to the Google >>>>> Groups "VIPhone" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send an >>>>> email to [email protected]. >>>>> For more options, visit https://groups.google.com/groups/opt_out. >>> >>> -- >>> Christopher (CJ) >>> chaltain at Gmail >>> >>> -- >>> You received this message because you are subscribed to the "VIPhone" >>> Google Group. >>> >>> Post a new message to VIPhone by emailing [email protected]. >>> >>> Search and view the VIPhone archives by visiting >>> http://www.mail-archive.com/[email protected]/. >>> >>> Reach the VIPhone owner and moderators by emailing >>> [email protected]. >>> >>> Unsubscribe and leave VIPhone by emailing >>> [email protected]. >>> >>> More VIPhone group options can be found by visiting >>> http://groups.google.com/group/viphone?hl=en. >>> --- You received this message because you are subscribed to the Google >>> Groups "VIPhone" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to [email protected]. >>> For more options, visit https://groups.google.com/groups/opt_out. > > -- > Christopher (CJ) > chaltain at Gmail > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > > Post a new message to VIPhone by emailing [email protected]. > > Search and view the VIPhone archives by visiting > http://www.mail-archive.com/[email protected]/. > > Reach the VIPhone owner and moderators by emailing > [email protected]. > > Unsubscribe and leave VIPhone by emailing > [email protected]. > > More VIPhone group options can be found by visiting > http://groups.google.com/group/viphone?hl=en. > --- You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing [email protected]. Search and view the VIPhone archives by visiting http://www.mail-archive.com/[email protected]/. Reach the VIPhone owner and moderators by emailing [email protected]. Unsubscribe and leave VIPhone by emailing [email protected]. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/groups/opt_out.
