In looking back on what I said, which was
Sounds like you flipped the mute switch on. Make sure the slider on the side of the phone
at the top is slid all the way to the front. There's also the Settings -> General ->
Accessibility -> voice Over On -> Use sound effects option. Make sure this is turned
on.
I can see where someone might have been bothered by the fact that I
implied you had inadvertently flipped the mute switch on. I agree I
could have said something like "Have you checked the mute switch or the
sound effects settings?" I never meant to take an attitude, but just get
a few suggestions out there as quickly as possible. The mute switch has
tripped myself up and others on IOS 6 before.
Also, in your original note, you said
on a iphone 4s v6.x, how do you get all sounds back without using ear buds?
something happened and i only have voice and sounds when ear buds are
plugged in.
You provided absolutely no detail whatsoever on what you had tried. No
mention, for example, of having already checked the mute switch or the
sound effects settings.
Finally, this list is a place to go to talk to other iPhone users. It's
not a trained tech support list. If you're expecting to only get
responses from trained tech support then you might be more satisfied
actually contacting Apple tech support.
On 10/01/2013 07:38 PM, Bryan Schulz wrote:
hi,
it was a one time thing.
if people are truly trained as a tech, they may start with have you done
...? and maybe give an educated reason of the symptom instead of taking
a stab with a certain attitude.
Bryan Schulz
----- Original Message ----- From: "DJ" <[email protected]>
To: <[email protected]>
Sent: Tuesday, October 01, 2013 7:13 PM
Subject: RE: sound problem
Bryan,
Since you obviously need assistance with your device from time to
time, why
are you finding it so necessary to respond so rudely to folks who have
reached out to assist you? Don't you realize that you are burning your
bridges and therefore much less likely to get help in the future. Most
people don't forget nasty attitudes and ungratefulness such as yours very
quickly.
Just a thought.
DJ
-----Original Message-----
From: [email protected] [mailto:[email protected]] On
Behalf
Of Bryan Schulz
Sent: Tuesday, October 01, 2013 10:48 AM
To: [email protected]
Subject: Re: sound problem
no,
you just didn't read it.
the volume up button without ear buds only worked after holding home and
power then turning it back on.
Bryan Schulz
----- Original Message ----- From: "David Chittenden"
<[email protected]>
To: <[email protected]>
Sent: Tuesday, October 01, 2013 6:40 AM
Subject: Re: sound problem
No, it was those obvious solutions which offended Bryan so much. He
has not
yet reported receiving a workable solution. The symptoms he reported,
considering that the obvious solutions were already attempted by himself,
there is a solution which nobody has mentioned. If he finally takes the
iPhone into the Apple store and meets with a genius bar rep, the rep will
most likely know the proper solution. After all, it was one of those
techs
who explained that particular problem's solution to me.
I wish him luck. I will not assist him because I do not assist people who
continue in their rudeness and do not apologise for such impolite
behaviour.
David Chittenden, MSc, MRCAA
Email: [email protected]
Mobile: +64 21 2288 288
Sent from my iPhone
On 1 Oct 2013, at 17:10, Christopher Chaltain <[email protected]>
wrote:
I used to work at IBM, and I heard this story as well. I could also
offer
up my own similar stories. Although I think I'm pretty savvy, I've
had the
light bulb go off a few times when someone mentioned something
obvious and
that got me thinking to some setting I had changed and then forgot about
or something else that seemed pretty obvious in hindsight.
A few more thoughts on this whole issue.
first, if someone is pretty particular about the suggestions they get
then
maybe they have better options to get help than post a question to a
list
with over 1400 members. Anyone who has been on this list for any
length of
time knows that we have members from the novice to the experienced. It's
also a list full of people who want to help out and support each other.
A summary of steps that were already tried would have also kept
seemingly
obvious and redundant suggestions from being made.
Just using the delete key seems like it would have been more appropriate
than pointing out to the list how much "obvious" suggestions are
resented.
BTW, I didn't pay attention to the solution but wasn't it something
pretty
obvious, like powering off the phone or using the volume up keys when
the
ear buds weren't plugged in?
On 09/30/2013 10:11 PM, David Chittenden wrote:
I feel the same as you, Christopher. I always welcome all suggestions,
even and especially the obvious ones. When I get frustrated over a
problem, I know that I can too easily forget one of the basic, obvious
solutions.
Many years ago, I studied computer engineering for a couple years. I
ultimately changed to another field, but I will never forget a story
told
to us by an engineering professor. He worked as a supervisor for a
computer installation and repair company in the 70's. One day, a
technician went out on a call. Half an hour later, the tech called and
asked for assistance, so another tech was dispatched. When my former
professor went out to see what was going on, four techs had been
sent. He
got there and found the large mainframe open, every board was out with
meters showing proper functioning, and the technicians were very
confused. As he looked behind the extremely large system, he noticed
that
a power cable was lying next to the socket rather than being plugged
in.
So, they plugged the system back in (the power had been unknowingly
kicked out of the socket), and everything started working again
properly.
I always go back to basics when I am in my correct mind. After all,
it is
usually one of the basics that we accidentally overlook.
David Chittenden, MSc, MRCAA
Email: [email protected]
Mobile: +64 21 2288 288
Sent from my iPhone
On 1 Oct 2013, at 13:33, Christopher Chaltain <[email protected]>
wrote:
I'll try to do the same thing myself, although I may not remember who
appreciates suggestions and who doesn't. For my part, when I ask a
question on list, I'll try to mention what I've already tried, but
please send me all of your suggestions. I've seen plenty of issues on
this list solved by an obvious suggestion, and I've benefited from
them
myself. What may be obvious to everyone else, may be a setting I
haven't
stumbled across before or may be a subtle change in how IOS 7 works
compared to IOS 6. David and all, I appreciate your help and
suggestions.
On 09/30/2013 06:49 PM, David Chittenden wrote:
Hello Bryan,
the process of determining what may be wrong starts with checking all
of the obvious possibilities. For me, just about every possibility is
obvious. I am a trainer, and have been a beta tester and AT setup and
trainer in the past. I have no idea what you consider obvious unless
you state specifically what you have already tried.
That said, now that I know you will react negatively if I suggest
something you consider obvious, I will reframe from taking any
chances
of giving you a wrong suggestion.
David Chittenden, MSc, MRCAA
Email: [email protected]
Mobile: +64 21 2288 288
Sent from my iPhone
On 1 Oct 2013, at 10:44, "Bryan Schulz" <[email protected]>
wrote:
hi,
i never said i didn't appreciate correct suggestions, just not the
obvious ones such as mute, vo on, and hitting the volume up button.
Bryan Schulz
----- Original Message ----- From: "Regina Alvarado"
<[email protected]>
To: "Viphone" <[email protected]>
Sent: Monday, September 30, 2013 4:36 PM
Subject: sound problem
Holy cow, just found mute on! For the person who gave the person
who
did not appreciate it the thought, you may have just fixed my
problem! Sending this to try! Thanks a bunch!
reggie and Allegra
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