Hi Lori,
As DJ already pointed out, first make sure that you are indeed connected to your own Wi-fi by touching the status bar in the middle. Once you hear the time, swipe left once and Voiceover should say one of the following: 3G (or maybe it will be 4G or LTE depending on what type of connection and phone you have) or it will say something like this: 3 of 3 Wi-Fi bars, Home Whether it will say 1 of 3 WiFi bars, 2 of 3 WiFi bars or 3 of 3 WiFi bars depends on the strength of the signal. In my case it says "Home" because that is the name of my WiFi network, for you it will most likely say something different. Before iOS 7 it would only announce the signal strength, Voiceover announcing the name of the network you are connected to after the signal strength is new in iOS 7. OK, if you are getting a reading of WiFi signal strength and you can indeed do things like use SIRI, check emails and so on then you are connected to WiFi and are online and the update should download. What I would like to know is whether when you touch the Settings icon it will say just "Settings" or does it say "Settings, 1 new item"? If it says 1 new item then that means the update has already been downloaded which iO?S will do in the background usually within a day or 2 after an update comes out, and it's ready to be installed. You can verify this by going to Settings, General and Software Update; if it just says that there is a new update and there is only an Install button, then the update is already downloaded. If it says Download and Install then it means exactly that. Once you double tap on Install or Download and Install, you should eventually get to a screen where you have to agree to Apple's terms, the agree button is at the bottom right of the screen and after you double tap on it a message pops up and you have to double tap another Agree button. After that the update will install. If you also have a 4-digit passcode set on your phone and that would be the same passcode you enter every time you unlock your phone, then it will ask you for that passcode. So, maybe you can tell me which phone you have and whether you do have to enter a 4-digit passcode each time you unlock? If, of course, you have a 5S you may have set it up to use your fingerprint, but you would have still have selected a 4-difgit password which you have to enter the first time after you reboot yoru phone or also if you want to go into Settings and Passcode and Touch ID in order to make changes there. Regards, Sieghard -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
