Hi Ronni,
{BTW Overview Hardware 2 memory slots 8GB each}
I thought I followed your instructions, but there seems still to be
problems (messages about no app memory).
When I go to Disk Utility now in the disc list there are 3 "ghost"
installers listed. Where will I find these? There does not seem to be any
Installer folders I can see, but they are listed under my Time Machine in
Disk Utility

Thanks

Rosemary Spark
PO Box 781
South Fremantle WA 6162 Australia
Phone: + 61 8 94336609
Mobile: 0414268043
[email protected]

On 4 October 2016 at 15:58, Ronni Brown <[email protected]> wrote:

> Hi Rosemary,
>
> No Storage is not RAM  (Random Access Memory)
> Under the Apple logo at top left of the Menu Bar -  'About this Mac’
> System Report - Hardware Overview - Memory 8GB?
> —
>
> If Sierra itself is the problem, you’ll need to install it anew.
> You can do this without affecting your files and settings.
> For this to work in* macOS Recovery*, *you must be connected to the
> Internet. *
>
> 1. You need to remove any existing “Install macOS Sierra” application from
> the Mac.
>
> 2. Boot into the hidden* macOS Recovery Partition *
>
> Hold down *Command-R *at startup until the Apple logo appears to see
> emergency mode.
> macOS Recovery gives you four choices:
>
> 3. Select *“**Reinstall macOS**”*
>
> Click the Wi-Fi icon at the top right of the screen and choose a network.
> Enter the network’s password, if necessary.
> Select Reinstall macOS, and then click the Continue button.
>
> The Sierra installer data—roughly 5 GB downloads over the Internet from
> Apple’s servers; once the download is finished, installation proceeds.
>
> Be prepared for the download to take anywhere from 20 minutes to several
> hours, depending on your connection; installation will then take another 15
> to 30 minutes.
> —
> During installation your Mac will restart a few times, sometimes you won’t
> hear a start up chime the screen will just be black.
> Let the installation process complete - don’t interrupt it!
> —
> After your MacBook Pro boots into mac OS Sierra 10.12
> *Perform Post-installation Tasks:*
> *A) Respond to Immediate Questions*
> Among the most common questions are requests for your user account
> password or Apple ID password. For example, certain apps may once again
> need an administrator’s authorization to make changes to your data, and
> various apps that use your Apple ID (including iTunes and iBooks) may need
> you to sign in again.
>
> Check *System Preferences > iCloud* to make sure you’re signed in to
> iCloud (and with the correct Apple ID). Do the same in iTunes (Account >
> View My Account) and the App Store (Store > View My Account).
> *NOTE:  Make sure “iCloud Drive” in NOT activated! *(unless you wish to
> use it; you can set it up at a later date if needed)
>
> B) The next thing you should do is to update macOS itself (and any other
> crucial Apple software) to the latest version. Sometimes Apple releases bug
> fixes and security updates almost immediately after a major upgrade, and if
> any such urgent updates are available, it’s in your best interest to
> install them right away.
>
> C) *Review the Incompatible Software Folder*
> If the Sierra installer encounters any known incompatibilities, it moves
> the problematic software to an Incompatible Software folder and explains
> what it moved on one of the final screens of Setup Assistant. (After Setup
> Assistant quits, you can find the Incompatible Software folder at the top
> level of your startup disk, at the top level of your home folder, or even
> in both places, depending on the location of the soft- ware that was
> disabled.)
>
> D) *Deal with Other Surprises*
> *Apple Mail:*  The first time you launch Mail, a window informs you that
> it’s “upgrading” your mail database. This step should take no more than a
> few minutes, and is necessary because the Sierra version of Mail has
> updated the database format it uses to store information about your
> messages.
>
> *Mail plug-ins:* The first time you open Mail after upgrading, it moves
> most incompatible third-party plug-ins (which are normally stored in
> ~/Library/Mail/Bundles) into ~/Library/Mail/Bundles (Disabled) and displays
> an alert telling you what it’s disabled. Don’t try to reenable these
> manually; Mail will thwart your every effort
> to get them working. Check with the developer to see if a Sierra-
> compatible update is available.
>
> E) *System Preferences Changes:*
> As usual, Apple added, moved, and renamed a few items in System
> Preferences.
> I won’t do into the changes here, I’m just alerting you to check.
>
> Cheers,
> Ronni
>
> *13-inch MacBook Air (April 2014)*
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
>
> macOS Sierra 10.12
>
> On 4 Oct. 2016, at 1:57 pm, Rosemary Spark <[email protected]> wrote:
>
> Hi Ronni,
>
> 1) Storage (is that RAM?)
>
>  Available: 170.77 GB (170,768,736,256 bytes)
>
>   Capacity: 499.05 GB (499,046,809,600 bytes)
>
> 2) How do re-install Sierra (it's loaded...but I don't know if properly)
>
> Cheers
>
> Rosemary
>
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 8 94336609
> Mobile: 0414268043
> [email protected]
>
> On 4 October 2016 at 11:48, Ronni Brown <[email protected]> wrote:
>
>> Hello Rosemary,
>>
>> How much RAM (memory) do you have installed in your MacBook Pro?
>>
>> If you get an error message while installing macOS Sierra saying that you
>> don't have enough hard drive space, then restart your Mac and boot into
>> safe mode.
>> To do this, turn off your Mac and wait 10 seconds, the press the power
>> button.
>>
>> Once you hear the startup tone hold down the Shift key on your keyboard.
>> When the grey Apple logo appears, release the Shift key.
>>
>> Once in safe mode delete any unnecessary files, or move them to an
>> external hard drive, to free up some disk space.
>>
>> Then restart your Mac and try to install macOS Sierra again.
>>
>> Cheers,
>> Ronni
>>
>> *13-inch MacBook Air (April 2014)*
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>>
>> macOS Sierra 10.12
>>
>>
>> On 4 Oct. 2016, at 9:30 am, Rosemary Spark <[email protected]> wrote:
>>
>> Hi there,
>> I downloaded Sierra as I seemed to be OK (2012 macbook pro) (after
>> backing up etc Ronni!)
>>
>> However, when it loaded it stopped and said there wasn't enough app
>> memory... with only Setup running!
>>
>> So I said cancel...but it seems Sierra was loaded anyway.
>>
>> I've now gone through my apps again and deleted even more of the
>> infrequently used ones....there's now 2.57 GB of App memory
>>
>> When I looked at the Activity Monitor the app using all the memory was
>> Installer...then it dropped off while I was watching. It seems that maybe
>> some of the Setup was not complete.
>>
>> How do I  check if some Setup stuff is incomplete or re-install?
>>
>> Cheers
>> Rosemary
>>
>> Rosemary Spark
>> PO Box 781
>> South Fremantle WA 6162 Australia
>> Phone: + 61 8 94336609
>> Mobile: 0414268043
>> [email protected]
>>
>>
>
>
>
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - <http://lists.wamug.org.au/
> listinfo/wamug.org.au-wamug>
>
-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>