Hi Rosemary, /Volumes/Installer 1/Installer.app/Contents/MacOS/AppYM I’ve been suspecting you might have Malware on your Mac. Now you have mentioned the above - AppYM - you could have installed one or more variants of the “InstallMac” trojan.
Go to this Apple discussion and carefully follow Linc Davis ‘Take the steps below to disable it” <https://discussions.apple.com/thread/7329720?tstart=0 <https://discussions.apple.com/thread/7329720?tstart=0>> Cheers, Ronni 13-inch MacBook Air (April 2014) 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz 8GB 1600MHz LPDDR3 SDRAM 512GB PCIe-based Flash Storage macOS Sierra 10.12 > On 6 Oct. 2016, at 8:01 am, Rosemary Spark <[email protected]> wrote: > > Hi Ronni, > Tried again. It seemed to get further this time. > > However Activity monitor still shows > > /Volumes/Installer 1/Installer.app/Contents/MacOS/AppYM > > Do I turn this off/delete it etc it (Time Machine/Crash Plan off for now) > > Cheers > Rosemary > > Rosemary Spark > PO Box 781 > South Fremantle WA 6162 Australia > Phone: + 61 8 94336609 > Mobile: 0414268043 > [email protected] <mailto:[email protected]> > On 5 October 2016 at 19:41, Rosemary Spark <[email protected] > <mailto:[email protected]>> wrote: > Hi Ronni, > Yeah...II figured they were strays bu I can't find them. > Any advice greatly appreciated in deleting installs. > No luck booking Genius Bar all this week! > > Cheers > Rosemary > > > > > On Wednesday, 5 October 2016, Ronni Brown <[email protected] > <mailto:[email protected]>> wrote: > Hi Rosemary, > > I would NOT be backing up to Time Machine or any backup until you get this > sorted. > > I had assumed you would NOT have anything connected to your MacBook Pro when > you were downloading the Sierra install. > And all applications had been quit before you started to download & install > Sierra? > I would suggest that something on your MBP has not allowed the 'Install macOS > Sierra’ to download and complete installation. > ------ > The 3: Apple_Boot Recovery HD 650.0 MB disk0s3 > and /dev/disk1 (internal, virtual): MacBook Pro +499.05GB > Are both correct and should be showing > > The three/dev/disk2 (disk image) Installer +41.0 MB disk2 - /dev/disk3 (disk > image) - /dev/disk4 (disk image) should NOT be showing on your Mac. > They need to be deleted from your Mac > > As I mentioned previously - "1. You need to remove any existing “Install > macOS Sierra” application from the Mac." > How to do that now? … I would need to find time to give this more thought. > Or you could make an appointment to take your MacBook Pro to Apple or Daniel > @MacWizardry. > > Cheers, > Ronni > >> On 5 Oct. 2016, at 5:05 pm, Rosemary Spark <[email protected] <>> wrote: >> >> HI Ronni, >> Yes I seem to have the Recovery disk >> 3: Apple_Boot Recovery HD 650.0 MB disk0s3 >> >> >> >> but I also have these listed after >> >> /dev/disk1 (internal, virtual): >> >> the mac >> >> >> /dev/disk2 (disk image): >> >> #: TYPE NAME SIZE >> IDENTIFIER >> >> 0: Installer +41.0 MB disk2 >> >> >> >> /dev/disk3 (disk image): >> >> #: TYPE NAME SIZE >> IDENTIFIER >> >> 0: Installer +41.0 MB disk3 >> >> >> >> /dev/disk4 (disk image): >> >> #: TYPE NAME SIZE >> IDENTIFIER >> >> >> 0: Installer +41.0 MB disk4 >> >> >> >> >> Rosemary Spark >> PO Box 781 >> South Fremantle WA 6162 Australia >> Phone: + 61 8 94336609 <tel:%2B%2061%208%2094336609> >> Mobile: 0414268043 <tel:0414268043> >> [email protected] <> >> On 5 October 2016 at 15:38, Ronni Brown <[email protected] <>> wrote: >> Hi Rosemary, >> >> Doesn’t sound like you have booted into the Recovery Partition. >> Here is how to boot into Recovery Drive: >> Shut down your Mac. (Apple menu > Shut Down.) >> Hold down the Command and R keys simultaneously and press the Power button. >> Keep holding Command and R until the Apple logo appears on the screen. Let >> go of the keys and wait for the Mac to complete starting up. (It should take >> longer than normal.) >> You should be faced with a screen saying OS X Utilities. This is the >> Recovery Partition. If you have this, you're good to go. >> >> But - If the Mac boots into OS X, or if you're faced with a completely blank >> screen, then you haven't got a recovery partition. >> If your Mac does boot into OS X then you can also check Terminal to see if >> you have a recovery partition: >> >> Check in Terminal if you have a Recovery Partition installed on your MacBook >> Pro. >> Open Terminal. >> Enter diskutil list >> You should see a list of all the volumes and partitions on your computer. >> The first drive (/dev/disk0) should have a partition (typically listed as >> 3: Apple_Boot Recovery HD after it). >> >> Post back if you have the Recovery Partition installed on your MacBook Pro. >> >> If you haven't got a recovery partition on your Mac, then you need to >> reinstall OS X. >> Even if OS X is working, you should probably consider reinstalling it >> because a missing Recovery Partition is not a good sign. >> But mostly you'll be confronted with this problem when OS X isn't working >> and you can't recover it the normal way. >> >> The first approach is to use a feature called Internet Recovery. Newer Macs >> are able to boot directly from an internet connection, even with no recovery >> drive available. >> I won’t give you details how to until I know if you have a Recovery >> Partition or Not! >> >> Cheers, >> Ronni >> >>> On 5 Oct. 2016, at 9:35 am, Rosemary Spark <[email protected] <>> wrote: >>> >>> Hi Ronni, >>> {BTW Overview Hardware 2 memory slots 8GB each} >>> I thought I followed your instructions, but there seems still to be >>> problems (messages about no app memory). >>> When I go to Disk Utility now in the disc list there are 3 "ghost" >>> installers listed. Where will I find these? There does not seem to be any >>> Installer folders I can see, but they are listed under my Time Machine in >>> Disk Utility >>> >>> Thanks >>> >>> Rosemary Spark >>> PO Box 781 >>> South Fremantle WA 6162 Australia >>> Phone: + 61 8 94336609 <tel:%2B%2061%208%2094336609> >>> Mobile: 0414268043 <tel:0414268043> >>> [email protected] <> >>> On 4 October 2016 at 15:58, Ronni Brown <[email protected] <>> wrote: >>> Hi Rosemary, >>> >>> No Storage is not RAM (Random Access Memory) >>> Under the Apple logo at top left of the Menu Bar - 'About this Mac’ >>> System Report - Hardware Overview - Memory 8GB? >>> — >>> >>> If Sierra itself is the problem, you’ll need to install it anew. >>> You can do this without affecting your files and settings. >>> For this to work in macOS Recovery, you must be connected to the Internet. >>> >>> 1. You need to remove any existing “Install macOS Sierra” application from >>> the Mac. >>> >>> 2. Boot into the hidden macOS Recovery Partition >>> >>> Hold down Command-R at startup until the Apple logo appears to see >>> emergency mode. >>> macOS Recovery gives you four choices: >>> >>> 3. Select “Reinstall macOS” >>> >>> Click the Wi-Fi icon at the top right of the screen and choose a network. >>> Enter the network’s password, if necessary. >>> Select Reinstall macOS, and then click the Continue button. >>> >>> The Sierra installer data—roughly 5 GB downloads over the Internet from >>> Apple’s servers; once the download is finished, installation proceeds. >>> >>> Be prepared for the download to take anywhere from 20 minutes to several >>> hours, depending on your connection; installation will then take another 15 >>> to 30 minutes. >>> — >>> During installation your Mac will restart a few times, sometimes you won’t >>> hear a start up chime the screen will just be black. >>> Let the installation process complete - don’t interrupt it! >>> — >>> After your MacBook Pro boots into mac OS Sierra 10.12 >>> Perform Post-installation Tasks: >>> A) Respond to Immediate Questions >>> Among the most common questions are requests for your user account password >>> or Apple ID password. For example, certain apps may once again need an >>> administrator’s authorization to make changes to your data, and various >>> apps that use your Apple ID (including iTunes and iBooks) may need you to >>> sign in again. >>> >>> Check System Preferences > iCloud to make sure you’re signed in to iCloud >>> (and with the correct Apple ID). Do the same in iTunes (Account > View My >>> Account) and the App Store (Store > View My Account). >>> NOTE: Make sure “iCloud Drive” in NOT activated! (unless you wish to use >>> it; you can set it up at a later date if needed) >>> >>> B) The next thing you should do is to update macOS itself (and any other >>> crucial Apple software) to the latest version. Sometimes Apple releases bug >>> fixes and security updates almost immediately after a major upgrade, and if >>> any such urgent updates are available, it’s in your best interest to >>> install them right away. >>> >>> C) Review the Incompatible Software Folder >>> If the Sierra installer encounters any known incompatibilities, it moves >>> the problematic software to an Incompatible Software folder and explains >>> what it moved on one of the final screens of Setup Assistant. (After Setup >>> Assistant quits, you can find the Incompatible Software folder at the top >>> level of your startup disk, at the top level of your home folder, or even >>> in both places, depending on the location of the soft- ware that was >>> disabled.) >>> >>> D) Deal with Other Surprises >>> Apple Mail: The first time you launch Mail, a window informs you that it’s >>> “upgrading” your mail database. This step should take no more than a few >>> minutes, and is necessary because the Sierra version of Mail has updated >>> the database format it uses to store information about your messages. >>> >>> Mail plug-ins: The first time you open Mail after upgrading, it moves most >>> incompatible third-party plug-ins (which are normally stored in >>> ~/Library/Mail/Bundles) into ~/Library/Mail/Bundles (Disabled) and displays >>> an alert telling you what it’s disabled. Don’t try to reenable these >>> manually; Mail will thwart your every effort >>> to get them working. Check with the developer to see if a Sierra- >>> compatible update is available. >>> >>> E) System Preferences Changes: >>> As usual, Apple added, moved, and renamed a few items in System Preferences. >>> I won’t do into the changes here, I’m just alerting you to check. >>> >>> Cheers, >>> Ronni >>> >>> 13-inch MacBook Air (April 2014) >>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz >>> 8GB 1600MHz LPDDR3 SDRAM >>> 512GB PCIe-based Flash Storage >>> >>> macOS Sierra 10.12 >>> >>>> On 4 Oct. 2016, at 1:57 pm, Rosemary Spark <[email protected] <>> wrote: >>>> >>>> Hi Ronni, >>>> >>>> 1) Storage (is that RAM?) >>>> Available: 170.77 GB (170,768,736,256 bytes) >>>> >>>> >>>> Capacity: 499.05 GB (499,046,809,600 bytes) >>>> >>>> 2) How do re-install Sierra (it's loaded...but I don't know if properly) >>>> >>>> Cheers >>>> >>>> Rosemary >>>> >>>> >>>> Rosemary Spark >>>> PO Box 781 >>>> South Fremantle WA 6162 Australia >>>> Phone: + 61 8 94336609 <tel:%2B%2061%208%2094336609> >>>> Mobile: 0414268043 <tel:0414268043> >>>> [email protected] <> >>>> On 4 October 2016 at 11:48, Ronni Brown <[email protected] <>> wrote: >>>> Hello Rosemary, >>>> >>>> How much RAM (memory) do you have installed in your MacBook Pro? >>>> >>>> If you get an error message while installing macOS Sierra saying that you >>>> don't have enough hard drive space, then restart your Mac and boot into >>>> safe mode. >>>> To do this, turn off your Mac and wait 10 seconds, the press the power >>>> button. >>>> >>>> Once you hear the startup tone hold down the Shift key on your keyboard. >>>> When the grey Apple logo appears, release the Shift key. >>>> >>>> Once in safe mode delete any unnecessary files, or move them to an >>>> external hard drive, to free up some disk space. >>>> >>>> Then restart your Mac and try to install macOS Sierra again. >>>> >>>> Cheers, >>>> Ronni >>>> >>>> 13-inch MacBook Air (April 2014) >>>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz >>>> 8GB 1600MHz LPDDR3 SDRAM >>>> 512GB PCIe-based Flash Storage >>>> >>>> macOS Sierra 10.12 >>>> >>>> >>>>> On 4 Oct. 2016, at 9:30 am, Rosemary Spark <[email protected] <>> >>>>> wrote: >>>>> >>>>> Hi there, >>>>> I downloaded Sierra as I seemed to be OK (2012 macbook pro) (after >>>>> backing up etc Ronni!) >>>>> >>>>> However, when it loaded it stopped and said there wasn't enough app >>>>> memory... with only Setup running! >>>>> >>>>> So I said cancel...but it seems Sierra was loaded anyway. >>>>> >>>>> I've now gone through my apps again and deleted even more of the >>>>> infrequently used ones....there's now 2.57 GB of App memory >>>>> >>>>> When I looked at the Activity Monitor the app using all the memory was >>>>> Installer...then it dropped off while I was watching. It seems that maybe >>>>> some of the Setup was not complete. >>>>> >>>>> How do I check if some Setup stuff is incomplete or re-install? >>>>> >>>>> Cheers >>>>> Rosemary >>>>> Rosemary Spark >>>>> PO Box 781 >>>>> South Fremantle WA 6162 Australia >>>>> Phone: + 61 8 94336609 <tel:%2B%2061%208%2094336609> >>>>> Mobile: 0414268043 <tel:0414268043> >>>>> [email protected] <> > > > -- > Kind Regards > Rosemary Spark > 0414268043 <tel:0414268043> > [email protected] <mailto:[email protected]> > >
-- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
