Hi Ronni, Tried again. It seemed to get further this time. However Activity monitor still shows
/Volumes/Installer 1/Installer.app/Contents/MacOS/AppYM Do I turn this off/delete it etc it (Time Machine/Crash Plan off for now) Cheers Rosemary Rosemary Spark PO Box 781 South Fremantle WA 6162 Australia Phone: + 61 8 94336609 Mobile: 0414268043 [email protected] On 5 October 2016 at 19:41, Rosemary Spark <[email protected]> wrote: > Hi Ronni, > Yeah...II figured they were strays bu I can't find them. > Any advice greatly appreciated in deleting installs. > No luck booking Genius Bar all this week! > > Cheers > Rosemary > > > > > On Wednesday, 5 October 2016, Ronni Brown <[email protected]> wrote: > >> Hi Rosemary, >> >> I would NOT be backing up to Time Machine or any backup until you get >> this sorted. >> >> I had assumed you would NOT have anything connected to your MacBook Pro >> when you were downloading the Sierra install. >> And all applications had been quit before you started to download & >> install Sierra? >> I would suggest that something on your MBP has not allowed the 'Install >> macOS Sierra’ to download and complete installation. >> ------ >> The 3: Apple_Boot Recovery HD 650.0 MB disk0s3 >> and /dev/disk1 (internal, virtual): MacBook Pro +499.05GB >> Are both correct and should be showing >> >> The three/dev/disk2 (disk image) Installer +41.0 MB disk2 - /dev/disk3 >> (disk image) - /dev/disk4 (disk image) should NOT be showing on your Mac. >> They need to be deleted from your Mac >> >> As I mentioned previously - "1. You need to remove any existing “Install >> macOS Sierra” application from the Mac." >> How to do that now? … I would need to find time to give this more >> thought. >> Or you could make an appointment to take your MacBook Pro to Apple or >> Daniel @MacWizardry. >> >> Cheers, >> Ronni >> >> On 5 Oct. 2016, at 5:05 pm, Rosemary Spark <[email protected]> wrote: >> >> HI Ronni, >> Yes I seem to have the Recovery disk >> >> 3: Apple_Boot Recovery HD 650.0 MB disk0s3 >> >> >> but I also have these listed after >> >> /dev/disk1 (internal, virtual): >> >> the mac >> >> >> /dev/disk2 (disk image): >> >> #: TYPE NAME SIZE >> IDENTIFIER >> >> 0: Installer +41.0 MB disk2 >> >> >> /dev/disk3 (disk image): >> >> #: TYPE NAME SIZE >> IDENTIFIER >> >> 0: Installer +41.0 MB disk3 >> >> >> /dev/disk4 (disk image): >> >> #: TYPE NAME SIZE >> IDENTIFIER >> >> 0: Installer +41.0 MB disk4 >> >> >> >> Rosemary Spark >> PO Box 781 >> South Fremantle WA 6162 Australia >> Phone: + 61 8 94336609 >> Mobile: 0414268043 >> [email protected] >> >> On 5 October 2016 at 15:38, Ronni Brown <[email protected]> wrote: >> >>> Hi Rosemary, >>> >>> Doesn’t sound like you have booted into the Recovery Partition. >>> Here is how to boot into Recovery Drive: >>> >>> 1. Shut down your Mac. (Apple menu > Shut Down.) >>> 2. Hold down the Command and R keys simultaneously and press the >>> Power button. >>> 3. Keep holding Command and R until the Apple logo appears on the >>> screen. Let go of the keys and wait for the Mac to complete starting up. >>> (It should take longer than normal.) >>> 4. You should be faced with a screen saying OS X Utilities. This is >>> the Recovery Partition. If you have this, you're good to go. >>> >>> >>> But - If the Mac boots into OS X, or if you're faced with a completely >>> blank screen, then you haven't got a recovery partition. >>> If your Mac does boot into OS X then you can also check Terminal to see >>> if you have a recovery partition: >>> >>> Check in Terminal if you have a Recovery Partition installed on your >>> MacBook Pro. >>> Open Terminal. >>> Enter *diskutil list* >>> You should see a list of all the volumes and partitions on your >>> computer. The first drive (/dev/disk0) should have a partition (typically >>> listed as* 3: Apple_Boot Recovery HD* after it). >>> >>> Post back if you have the Recovery Partition installed on your MacBook >>> Pro. >>> >>> If you haven't got a recovery partition on your Mac, then you need to >>> reinstall OS X. >>> Even if OS X is working, you should probably consider reinstalling it >>> because a missing Recovery Partition is not a good sign. >>> But mostly you'll be confronted with this problem when OS X isn't >>> working and you can't recover it the normal way. >>> >>> The first approach is to use a feature called *Internet Recovery.* >>> Newer Macs are able to boot directly from an internet connection, even with >>> no recovery drive available. >>> I won’t give you details how to until I know if you have a Recovery >>> Partition or Not! >>> >>> Cheers, >>> Ronni >>> >>> On 5 Oct. 2016, at 9:35 am, Rosemary Spark <[email protected]> wrote: >>> >>> Hi Ronni, >>> {BTW Overview Hardware 2 memory slots 8GB each} >>> I thought I followed your instructions, but there seems still to be >>> problems (messages about no app memory). >>> When I go to Disk Utility now in the disc list there are 3 "ghost" >>> installers listed. Where will I find these? There does not seem to be any >>> Installer folders I can see, but they are listed under my Time Machine in >>> Disk Utility >>> >>> Thanks >>> >>> Rosemary Spark >>> PO Box 781 >>> South Fremantle WA 6162 Australia >>> Phone: + 61 8 94336609 >>> Mobile: 0414268043 >>> [email protected] >>> >>> On 4 October 2016 at 15:58, Ronni Brown <[email protected]> wrote: >>> >>>> Hi Rosemary, >>>> >>>> No Storage is not RAM (Random Access Memory) >>>> Under the Apple logo at top left of the Menu Bar - 'About this Mac’ >>>> System Report - Hardware Overview - Memory 8GB? >>>> — >>>> >>>> If Sierra itself is the problem, you’ll need to install it anew. >>>> You can do this without affecting your files and settings. >>>> For this to work in* macOS Recovery*, *you must be connected to the >>>> Internet. * >>>> >>>> 1. You need to remove any existing “Install macOS Sierra” application >>>> from the Mac. >>>> >>>> 2. Boot into the hidden* macOS Recovery Partition * >>>> >>>> Hold down *Command-R *at startup until the Apple logo appears to see >>>> emergency mode. >>>> macOS Recovery gives you four choices: >>>> >>>> 3. Select *“**Reinstall macOS**”* >>>> >>>> Click the Wi-Fi icon at the top right of the screen and choose a >>>> network. >>>> Enter the network’s password, if necessary. >>>> Select Reinstall macOS, and then click the Continue button. >>>> >>>> The Sierra installer data—roughly 5 GB downloads over the Internet from >>>> Apple’s servers; once the download is finished, installation proceeds. >>>> >>>> Be prepared for the download to take anywhere from 20 minutes to >>>> several hours, depending on your connection; installation will then take >>>> another 15 to 30 minutes. >>>> — >>>> During installation your Mac will restart a few times, sometimes you >>>> won’t hear a start up chime the screen will just be black. >>>> Let the installation process complete - don’t interrupt it! >>>> — >>>> After your MacBook Pro boots into mac OS Sierra 10.12 >>>> *Perform Post-installation Tasks:* >>>> *A) Respond to Immediate Questions* >>>> Among the most common questions are requests for your user account >>>> password or Apple ID password. For example, certain apps may once again >>>> need an administrator’s authorization to make changes to your data, and >>>> various apps that use your Apple ID (including iTunes and iBooks) may need >>>> you to sign in again. >>>> >>>> Check *System Preferences > iCloud* to make sure you’re signed in to >>>> iCloud (and with the correct Apple ID). Do the same in iTunes (Account > >>>> View My Account) and the App Store (Store > View My Account). >>>> *NOTE: Make sure “iCloud Drive” in NOT activated! *(unless you wish >>>> to use it; you can set it up at a later date if needed) >>>> >>>> B) The next thing you should do is to update macOS itself (and any >>>> other crucial Apple software) to the latest version. Sometimes Apple >>>> releases bug fixes and security updates almost immediately after a major >>>> upgrade, and if any such urgent updates are available, it’s in your best >>>> interest to install them right away. >>>> >>>> C) *Review the Incompatible Software Folder* >>>> If the Sierra installer encounters any known incompatibilities, it >>>> moves the problematic software to an Incompatible Software folder and >>>> explains what it moved on one of the final screens of Setup Assistant. >>>> (After Setup Assistant quits, you can find the Incompatible Software folder >>>> at the top level of your startup disk, at the top level of your home >>>> folder, or even in both places, depending on the location of the soft- ware >>>> that was disabled.) >>>> >>>> D) *Deal with Other Surprises* >>>> *Apple Mail:* The first time you launch Mail, a window informs you >>>> that it’s “upgrading” your mail database. This step should take no more >>>> than a few minutes, and is necessary because the Sierra version of Mail has >>>> updated the database format it uses to store information about your >>>> messages. >>>> >>>> *Mail plug-ins:* The first time you open Mail after upgrading, it >>>> moves most incompatible third-party plug-ins (which are normally stored in >>>> ~/Library/Mail/Bundles) into ~/Library/Mail/Bundles (Disabled) and displays >>>> an alert telling you what it’s disabled. Don’t try to reenable these >>>> manually; Mail will thwart your every effort >>>> to get them working. Check with the developer to see if a Sierra- >>>> compatible update is available. >>>> >>>> E) *System Preferences Changes:* >>>> As usual, Apple added, moved, and renamed a few items in System >>>> Preferences. >>>> I won’t do into the changes here, I’m just alerting you to check. >>>> >>>> Cheers, >>>> Ronni >>>> >>>> *13-inch MacBook Air (April 2014)* >>>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz >>>> 8GB 1600MHz LPDDR3 SDRAM >>>> 512GB PCIe-based Flash Storage >>>> >>>> macOS Sierra 10.12 >>>> >>>> On 4 Oct. 2016, at 1:57 pm, Rosemary Spark <[email protected]> >>>> wrote: >>>> >>>> Hi Ronni, >>>> >>>> 1) Storage (is that RAM?) >>>> >>>> Available: 170.77 GB (170,768,736,256 bytes) >>>> >>>> Capacity: 499.05 GB (499,046,809,600 bytes) >>>> >>>> 2) How do re-install Sierra (it's loaded...but I don't know if properly) >>>> >>>> Cheers >>>> >>>> Rosemary >>>> >>>> Rosemary Spark >>>> PO Box 781 >>>> South Fremantle WA 6162 Australia >>>> Phone: + 61 8 94336609 >>>> Mobile: 0414268043 >>>> [email protected] >>>> >>>> On 4 October 2016 at 11:48, Ronni Brown <[email protected]> wrote: >>>> >>>>> Hello Rosemary, >>>>> >>>>> How much RAM (memory) do you have installed in your MacBook Pro? >>>>> >>>>> If you get an error message while installing macOS Sierra saying that >>>>> you don't have enough hard drive space, then restart your Mac and boot >>>>> into >>>>> safe mode. >>>>> To do this, turn off your Mac and wait 10 seconds, the press the power >>>>> button. >>>>> >>>>> Once you hear the startup tone hold down the Shift key on your >>>>> keyboard. >>>>> When the grey Apple logo appears, release the Shift key. >>>>> >>>>> Once in safe mode delete any unnecessary files, or move them to an >>>>> external hard drive, to free up some disk space. >>>>> >>>>> Then restart your Mac and try to install macOS Sierra again. >>>>> >>>>> Cheers, >>>>> Ronni >>>>> >>>>> *13-inch MacBook Air (April 2014)* >>>>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz >>>>> 8GB 1600MHz LPDDR3 SDRAM >>>>> 512GB PCIe-based Flash Storage >>>>> >>>>> macOS Sierra 10.12 >>>>> >>>>> >>>>> On 4 Oct. 2016, at 9:30 am, Rosemary Spark <[email protected]> >>>>> wrote: >>>>> >>>>> Hi there, >>>>> I downloaded Sierra as I seemed to be OK (2012 macbook pro) (after >>>>> backing up etc Ronni!) >>>>> >>>>> However, when it loaded it stopped and said there wasn't enough app >>>>> memory... with only Setup running! >>>>> >>>>> So I said cancel...but it seems Sierra was loaded anyway. >>>>> >>>>> I've now gone through my apps again and deleted even more of the >>>>> infrequently used ones....there's now 2.57 GB of App memory >>>>> >>>>> When I looked at the Activity Monitor the app using all the memory was >>>>> Installer...then it dropped off while I was watching. It seems that maybe >>>>> some of the Setup was not complete. >>>>> >>>>> How do I check if some Setup stuff is incomplete or re-install? >>>>> >>>>> Cheers >>>>> Rosemary >>>>> >>>>> Rosemary Spark >>>>> PO Box 781 >>>>> South Fremantle WA 6162 Australia >>>>> Phone: + 61 8 94336609 >>>>> Mobile: 0414268043 >>>>> [email protected] >>>>> >>>>> >> > > -- > Kind Regards > Rosemary Spark > 0414268043 > [email protected] >
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