On Tue, Apr 24, 2012 at 9:06 PM, John Vandenberg <jay...@gmail.com> wrote:
> Is there an auditable log of these actions?  i.e. one that OTRS admins
> cant doctor?

As Rjd said, there isn't.

Nothing will ever be perfect though. For example, the mailman mailing
list that they currently use can easily be accessed by anyone with the
root mailman password. The list of people with that password is very
small -- and is mostly restricted to sysadmins and high-level staffers
-- but there are still people who can hypothetically access it without
anyone knowing. It's more an issue of minimizing risk than eliminating

Casey Brown

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