Well, WMDE uses CiviCRM. I don't like it because I think it is too complicated.
vtiger and Sugar are almost the same thing - vtiger is a fork of Sugar, but much more lightweight and with a better (less cluttered) userinterface. What I like in these CRM: * they have group and personal calendars and take control of tasks (reminder, delegation / assignments) * they take care for the contacts _and_ the _history_ of this contacts (mails sent, phone calls done, letters sent ... also for planning of those -> calendar / tasks) * they have a webmail, so incoming mails can be tracked and stored in the history by just one click So it is basically a mixture of OTRS and a contact database. Of course the CRM can do much more, but that's what we could really need. I have used Sugar in the past and I started using it just after a few minutes checking it out - it is really simple. BTW. I also think that we could get rid of the (paid and externally hosted) members database by the CRM - vtiger can also handle invoices (membership fees)... Am 28.01.2011 17:05, schrieb Ilario Valdelli: > Can you give me a database to install it? MySQL? Sure. What else do you need? PHP? /Manuel -- Regards Manuel Schneider Wikimedia CH - Verein zur Förderung Freien Wissens Wikimedia CH - Association for the advancement of free knowledge www.wikimedia.ch _______________________________________________ http://wikimedia.ch Wikimedia CH website Wikimediach-l mailing list https://lists.wikimedia.org/mailman/listinfo/wikimediach-l
