>Everyone is working on the same goals here. I encourage continued partnership 
>and efforts to find ways to work around some of the problems lists on this 
>thread (including implementation of some of the solutions listed on this 
>thread too). 
>
>The challenges of improving the experience for readers and editors in many 
>Indic languages that are not well supported by the current powerhouses of the 
>internet is huge...but doable, if we continue to work together.


Sure Barry. I do agree.

- Sundar

"That language is an instrument of human reason, and not merely a medium for 
the expression of thought, is a truth generally admitted."
- George Boole, quoted in Iverson's Turing Award Lecture


>________________________________
> From: Barry Newstead <bnewst...@wikimedia.org>
>To: Wikimedia India Community list <wikimediaindia-l@lists.wikimedia.org> 
>Sent: Wednesday, December 14, 2011 11:35 PM
>Subject: Re: [Wikimediaindia-l] Webfonts deployment on Indic Wikiprojects
> 
>
>Hi all,
>
>
>Just cross-posting a note from Siebrand that he just sent out [1]. 
>
>
>Everyone is working on the same goals here. I encourage continued partnership 
>and efforts to find ways to work around some of the problems lists on this 
>thread (including implementation of some of the solutions listed on this 
>thread too). 
>
>
>The challenges of improving the experience for readers and editors in many 
>Indic languages that are not well supported by the current powerhouses of the 
>internet is huge...but doable, if we continue to work together.
>
>
>[1] http://lists.wikimedia.org/pipermail/wikitech-l/2011-December/056966.html
>
>
>Best,
>Barry
>
>
>On Wed, Dec 14, 2011 at 9:53 AM, BalaSundaraRaman <sundarbe...@yahoo.com> 
>wrote:
>
>Hi,
>>
>>
>>Due to my ongoing wikihiatus, I haven't followed much of discussions in this 
>>list. But, I'm interested in this issue because I was following and 
>>supporting the original request filed by User:SanthoshGuru asking for such a 
>>support in 2005.[1] While I welcome the recent energy in building and 
>>launching solutions for Indic languages by WMF. However, like Srikanth and 
>>Bala have mentioned, we should ensure that we don't break the experience of 
>>thousands of readers visiting the wikis everyday. The situation is very 
>>different now than in 2005. So, let us take care to test every new launch 
>>tested out in translatewiki before rolling out. We can perhaps create a 
>>rollout routine to include a thumbs-up from some community volunteers.
>>
>>
>>Regards,
>>Sundar
>>
>>
>>
>>
>>[1] - https://bugzilla.wikimedia.org/show_bug.cgi?id=2361
>>
>> 
>>"That language is an instrument of human reason, and not merely a medium for 
>>the expression of thought, is a truth generally admitted."
>>- George Boole, quoted in Iverson's Turing Award Lecture
>>
>>
>>>________________________________
>>> From: Srikanth Lakshmanan <srik....@gmail.com>
>>>To: Discussion list on Indian language projects of Wikimedia. 
>>><wikimediaindia-l@lists.wikimedia.org> 
>>>Sent: Tuesday, December 13, 2011 9:17 PM
>>>Subject: [Wikimediaindia-l] Webfonts deployment on Indic Wikiprojects
>>>
>>>
>>>
>>>Hi all,
>>>
>>>
>>>Pardon for a long mail, just unavoidable.
>>>
>>>
>>>We have seen the WebFonts roll out[0] last night to most Indic wikis except 
>>>Malayalam and Tamil. We in Tamil Community felt WebFonts extension is just 
>>>not ready for us. We would like to share on why we in Tamil community didnt 
>>>chose webfonts and also what could work better in future for Indic 
>>>communities during technology adoption.
>>>
>>>
>>>1. Unavailability of "Quality Free fonts" :-  
>>>During the development, our request for not setting the default font as a 
>>>lower quality font was rejected citing "it will defeat the purpose of 
>>>extension".[1] The available fonts had issues and deploying the extension 
>>>with those low quality fonts to everyone would not only defeat the purpose 
>>>of extension, but also gives Tamil Wikipedia a bad image when people just 
>>>cant read the fonts even though they had better fonts in system. (Just like 
>>>how i18n team says people who see boxes will just simply close the window, 
>>>we say giving these poor fonts will also lead to same thing and not help the 
>>>cause, instead will also hurt those who have better fonts.). 
>>>
>>>
>>>2. Quality of User Experience :-
>>>We are a smaller wiki, we have a smaller reader base, but still we are 
>>>ranked 7th most visited website in Tamil according to alexa[2]. Just like 
>>>how no-nonsense / no-mediocrity is tolerated in any code that enters WMF 
>>>cluster, any change which will affect the site's look and feel, user 
>>>experience will have to be of highest standards and must be accepted by 
>>>community. WebFonts were just not ready to enter Wikipedia, since it changes 
>>>the UX for all the readers to help a potentially lower number of users who 
>>>dont have Tamil fonts than the current existing reader base.
>>>
>>>
>>>What we feel was wrong in WebFonts deployment
>>>
>>>
>>>We have also been seeing the wikis where they have been rolled out and 
>>>reporting issues. We ourselves are reporting issues inspite of not taking 
>>>WebFonts, with the hope software just gets better and some day we can deploy 
>>>them. Dont get us wrong, we are not against technology, we just need it in 
>>>better form and are not in any urgency. (After all we at Ta wiki initiated 
>>>an RFC and asked Webfonts even before the announcement was made). We would 
>>>also like to mention some points which we feel i18n team could have done 
>>>better for a smoother launch. 
>>>
>>>
>>>1. Font Testing :-
>>>The point of language support team is that the people who are aware of 
>>>language give feedback to make any software better supported for the 
>>>language. We are not sure if Font-Testing was ever done at all for those 
>>>languages where the WebFonts were deployed. The hinting issue which was a 
>>>concern and made us raise against deployment in Tamil is also present in 
>>>Hindi,Sanskrit,Telugu(atleast till we saw) and gave the same worst 
>>>readability. The i18n team did font assessment[3], testing only 1 word to 
>>>test the font. Can any font be tested with just rendering of 4 characters / 
>>>1 word? For Tamil,we did a test in little more comprehensive way(We would 
>>>not say its complete)[4]. This should have been a *must* to see rendering / 
>>>font issues with chosen default font especially since the fonts are being 
>>>set default to every single user to the site. Sadly community was involved 
>>>the least, a note was posted in Village pumps and we dont think community 
>>>involved itself
 in any testing and poor quality was eventually pushed without proper testing.
>>>
>>>
>>>2. Real world testing :-
>>>Though cross browser testing was done, there was a severe lack of real world 
>>>testing and as a result we are seeing a host of issues being discovered post 
>>>launch. Average PC in India might have 1 GB RAM, Firefox 3 / 4, worse IE 5.5 
>>>/ IE6 on 100 Kbps semi-broadband connection. We cannot tell them move to 
>>>latest or ignore them. More care should have been taken especially since the 
>>>webfonts is bound to set a default font.
>>>  
>>>With only a few hours of testing serious issues have been found -  in IE 8 
>>>where webfonts might be rolled back [5], IE 7.0 (where webfonts dont work) 
>>>[6] ,  ubuntu + Firefox (fixed now) [7] and Win+Firefox 5.0,  [8]. We are 
>>>still testing for other browsers and usecases and dont know how many issues 
>>>we will discover. In short - This code is not ready to go live, especially 
>>>when it is being made default compulsorily for everyone. There are serious 
>>>performance issues for typical Indian internet connections as well.[9]
>>>
>>>
>>>3. Communication and Community Engagement :-
>>>Most of the above things could have solved earlier if there was more 
>>>communication and community engagement. We asked for more information, 
>>>engagement on this very list. There was no reply to the mail on increasing 
>>>community engagement for i18n projects[10]. Most communities know WebFonts 
>>>is coming on Dec 12, didnt know what was coming, any further details. Worse, 
>>>Even Indic Consultant was not having clear information. Why this lack of 
>>>transparency? Community is more than willing to help, if only they are 
>>>informed. Even though we did not take up WebFonts, we have spent time to 
>>>help making it better. 
>>>
>>>
>>> And the end users in the wikis dont know where to report and follow up 
>>>issues. (Not everyone is aware of and familiar with the Bugzilla process). 
>>>The request we raised to have a visible bug reporting link has not been 
>>>acted upon [11]. There might be a lot of issues going unreported, because 
>>>people dont know whom to report to. When a change of this scale is being 
>>>done, Community admins must be advised to run Sitenotice campaigns to inform 
>>>the users about the change with some solid newbie oriented documentation. 
>>>Infact this must be done for RFC itself, so as to make an informed decision. 
>>>We did the same for RFC in Tamil[12].
>>>
>>>
>>>Proposal for Future i18n / any special deployments to Indic wikiprojects :-
>>>
>>>
>>>The WebFonts deployment is a classic example of making deployment without 
>>>enough community engagement. Can this done in any of English / German / 
>>>Russian wikipedia which have a strong community? The fact that Tamil / 
>>>Malayalam resisted was because the community had concerns over the solution. 
>>>Till an hour before deployment yesterday, we did not know if Ta wiki 
>>>projects will get webfonts despite our objections.  We had been pursuing 
>>>Siebrand and Gerard across forums - facebook, twitter, meta talk pages, 
>>>village pumps, gmail chat etc looking for answers. But till the deployment 
>>>happened, we had no clue what we would be getting. This method of deploying 
>>>in silence *must* stop ASAP. Any deployment to any Indic wiki must go 
>>>through the community (language support teams) informed of the change with 
>>>Indic Consultant kept in loop. We suggest Shiju Alex to work on a policy and 
>>>put it in place regarding this. If there is problem identifying community 
>>>members
 to help, we are sure Shiju will help connecting.
>>>
>>>
>>>Irrespective of that happening Tamil Wiki Projects will follow this process.
>>>
>>>
>>>1. Test any deployment on translatewiki
>>>2. File Bugs and verify in translatewiki till it reaches acceptable level.
>>>3. Language support team member will make a RFC page explaining the merits / 
>>>demerits of the technology in simple terms with use of screenshots / 
>>>external links
>>>4. Reverify / Ask for deployment in largely-inactive Wikiprojects like 
>>>WikiQuote / WikiBooks *post community concensus*
>>>5. Test again / File Bugs
>>>6. Reverify / Ask for deployment Wikiprojects next in line in terms of 
>>>activity ( Wiktionary / Wikinews/ Wikisource)
>>>7. Test again / File Bugs
>>>8. Only after ironing out all issues, any deployment will be allowed in 
>>>Tamil Wikipedia.
>>> 
>>>We had burnt our fingers during Narayam deployment already once and 
>>>community was so resistive of Narayam itself and was asking to go back to 
>>>older javascript solution. After that we followed the above process for 
>>>bringing back Narayam on all Tamil Wikiprojects.
>>> 
>>>We suggest the other communities adopt something similar. We sincerely hope 
>>>that the community engagement is improved, not just before deployment, even 
>>>from start of development.
>>>
>>>
>>>[0] http://blog.wikimedia.org/2011/12/12/going-live-december-12-2011/
>>>[1] https://bugzilla.wikimedia.org/30506
>>>[2] http://www.alexa.com/topsites/category/Top/World/Tamil
>>>[3] http://translatewiki.net/wiki/WebFonts_assessment
>>>[4] http://translatewiki.net/wiki/User:Sodabottle/test1
>>>[5] https://bugzilla.wikimedia.org/32775
>>>[6] https://bugzilla.wikimedia.org/33024
>>>[7] https://bugzilla.wikimedia.org/33025
>>>[8] https://bugzilla.wikimedia.org/33018
>>>[9] https://bugzilla.wikimedia.org/33027
>>>[10] 
>>>http://lists.wikimedia.org/pipermail/wikimediaindia-l/2011-November/005153.html
>>>[11] https://bugzilla.wikimedia.org/32942
>>>[12] http://tawp.in/r/2r1f
>>>   
>>>-- 
>>>Regards
>>>Bala Jeyaraman & Srikanth.L
>>>      
>>>
>>>
>>>
>>>_______________________________________________
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>>>Wikimediaindia-l@lists.wikimedia.org
>>>To unsubscribe from the list / change mailing preferences visit 
>>>https://lists.wikimedia.org/mailman/listinfo/wikimediaindia-l
>>>
>>>
>>>
>>_______________________________________________
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>>
>
>
>
>-- 
>Barry Newstead
>Chief Global Development Officer
>Wikimedia Foundation
>
>
>Imagine a world in which every single human being can freely share in
>the sum of all knowledge.  Help us make it a reality!
>
>http://wikimediafoundation.org/wiki/Donate
>
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>
>
> 

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