At 06/03/2006, Jeff Lane wrote:
...and after five minutes of "we don't support any 'off brand'
browser, Firefox included" and asking whether they would soon
include IE7 the statement was "if it's important we will look at it"...
That attitude (especially in place of any actual knowledge) is what
so often irritates me about ever talking with tech support; I avoid
it like the plague. Most of the Tier 1 people I've encountered can
do little more than spout canned responses, such as the first one
quoted above. On the rare occasion that I have to call my ISP's tech
support, I always ask for Tier 2 and they never hesitate to transfer
me. Things go so much easier when you can both talk the same
language (tech-speak) and both actually have a clue about what you
are doing. <grin>
As for the online banking issue's in Wayne's post, I guess I'm glad
that my bank has a relatively long time-out period. I can't recall
the last time I had a session time out, even when I've walked away
for a few minutes. I think some of them go overboard with their
implementation of that particular security feature.
As to IE7b, the only issue I've had was playing a game at Popcap.com,
but that was more a Java problem than IE. Updating Java took care of
it. Although playing Rocket Mania at Popcap for any length of time
now seems to cause my system clock to advance. Twice in the week
before last it had gained several minutes over just a couple of days;
I haven't played at all this week and it has remained
accurate. Weird. I haven't been able to track down another cause
yet, at any rate.
--
Tony Lowe, The HapMaster
What if the hokey-pokey really is what it's all about?
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