Right. We know that IE7 did not work and she did specifically mention
Firefox as well. In this case I don't think support was any part of the
issue as I doubt that they support any browsers, including IE....you
know"you will have to contact Microsoft for support as we have no control
over how your browser works and it's not our problem"(no matter what
happened).
And, yes Andy, I should have said CS as she really fit the profile.
Jeff
At 06/03/2006, Jeff Lane wrote:
That was the interesting part, Jim. She claimed that the supported no
other browsers other than IE6.
Often when you hear this, it means that is the only software they will
provide help for. It generally doesn't mean that the other software won't
actually work. (Although, this time, that may be the case if a non-IE
browser isn't working on their banking site.)
For example, my ISP only supports OE as a mail client, but any POP client
will work. It just means that OE is the only one they will help set up or
troubleshoot. I remember calling them about an SSL problem, and when
asked what I was using, I made the mistake of saying, "Eudora". The
response was, "We don't support Eudora." <sigh> I had to call back and
make sure I didn't say "Eudora". <LOL>
--
Tony Lowe, The HapMaster
What if the hokey-pokey really is what it's all about?
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