Jeff Lane wrote:
Another thing to check, Pete, is whether she is properly setup on the ISP's site. They may require that their email accounts are set up there as well as on the PC. Those kind of errors could easily result. Comcast works that way and it is a pain.
Define "properly set up". She can do webmail and, in the past, was able to use OE. She has no idea when she noticed the problem nor what she might have done.

No viruses and Ad-Aware and Spybot say she's clean.

Thanks.

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