Pete Holsberg wrote:
A neighbor's Dell computer with XP Home exhibits very strange behavior with both Outlook Express and the latest Thunderbird. She cannot connect to the POP3 server at Verizon. "Socket error 10060"

I found that this error occurs when you are using an SMTP server that your ISP blocks. However, she's using outgoing.verizon.net.

I ran VZ's "PC Check" program and it reported that OE was using port 995 instead of 110.

I checked that in OE and in TB and found that both were configured for 110, no SSL or other secure protocols.

She's using Windows firewall and I reset it to the default settings.

I set up her account on my computer and it works fine.

What could be causing the problem?
All of the responses I've received have focused on Outlook Express.

I need to point out that the same behavior occurs with Thunderbird, so that seems to me to suggest that the problem is not in either one of the email clients.

Does anything come to mind about this?

Thanks.

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