First I have to tell you that I am trying to help my wife who is 1000
miles away. She is not the sharpest knife in the drawer when it
comes to computers so I'm going to have to be pretty
straightforward. She is using a Dell that is running at about
1GHz. She has 256 MG ram and is running XP home with the updates (I hope).
The problem is that the machine takes a very long time to start up
(she says more than an hour). It runs very slowly (when you click
the start button it takes about a minute for the pop up start menu to
appear). I asked her to hit cont, alt, del and after about 60 to 90
seconds the task manager window appeared. It shows that the COU is
running at ) to 30%. It isn't even spiking to 100%. The memory (pf
usage) is running about 20%. Nothing to get excited about. Could
this be a virus or a Trojan horse? She has symantec but I have no
idea if it is up-to-date or even what specific protection she is using.
Does this ring any bells? Is there anything that I could explore
from here that might help locate the problem? Do you have a
suggestion of a no cost check program that might be used to
analyze? It almost seems that the CPU is just running slow for no
reason. It's gotta be a software screwup. It's just gotta be!
I will appreciate every single helpful suggestion.
Bob Blakely
--
----------------------------------------
To Change your email Address for this list, send the following message:
CHANGE WIN-HOME your_old_address your_new_address
to: [EMAIL PROTECTED]
Note carefully that both old and new addresses are required.
