Occationally, a few will get through the cracks. Usually, a personal
phone call dor visit will do the trick. Sometimes I'll offer them a
discount for catching it up. I have learned the hard way though to
keep a tight leash. Nothing is perfect but policy #1 is that they get
no internet unless their account is current.
-RickG

On Mon, May 4, 2009 at 9:40 AM, Chuck Hogg <[email protected]> wrote:
> I've got a few non-paying subs, that we would like to get payment on.
> It has reached over $1k from 4 subs over the past 6 months.  Do you just
> cut your losses and move on or what do you do?  I'm contemplating small
> claims court as it should be an open and shut case, but it's $91 in fees
> per person.  We've done the collection letter and it hasn't worked.
>
>
>
> We got the please don't turn it off, I'm coming to pay...and it never
> happened.
>
>
>
>
>
> Regards,
>
> Chuck Hogg
>
> Shelby Broadband
> 502-722-9292
> [email protected]
>
> http://www.shelbybb.com
>
>
>
>
>
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